Hello everyone! As you may remember, a topic I like to discuss a lot on this blog is the Proof of Concept (POC) about how we could enhance search within our online NetEye User Guide. Well, we’re happy to share with you how we’ve further developed the POC, specifically the process outlined in the first…
Read MoreHello budget videographers and user guide writers! Have you ever looked on with envy at some of those fancy animations in online videos and wondered “How can I do that?” Well, I can’t solve all your problems, but I can give you some examples, pointers and resources to get you started. For your videos you…
Read MoreA few months ago while navigating through our NetEye User Guide we noticed that it had a small bug that caused some words in the right-side menu to be slightly truncated in the particular case where that menu contained some monospace characters. Well, since this was quite annoying, we fixed it on the fly with…
Read MoreThe official Icinga 2 user guide is quite extensive, but it’s not always complete. That’s normal in today’s world of fast changing software where the focus is on delivering new capabilities quickly. Even here at NetEye most of the documentation we produce for our user guide is written when we add new modules and features,…
Read MoreEvery software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes. Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…
Read MoreSoftware grows. So do software teams. To avoid getting slow and rusty over time, teams need to constantly assess their progress, improve where they can, and make necessary changes when warranted. The NetEye R&D team is no exception. Back when NetEye was smaller, we wrote documentation when time allowed, typically after new features had already…
Read MoreIn my last user guide blog I showed you how to create your own menu item, create a space on the file system, write a sample page, and store an image for that page, all in a way that will survive future updates. This time I want to show you how to use your custom…
Read MoreIn my last post, I showed you how to set up your own customized documentation in NetEye 3 so that it won’t be overwritten when you upgrade. Doing the same thing in NetEye 4 is also possible even though there isn’t a dedicated link for external documentation like in NetEye 3’s DokuWiki, and there isn’t…
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