Blog Entries

22. 11. 2024 Giuseppe Di Garbo Atlassian, Service Management

Managing Alerts with JSM: Focus on Incident Management (Part 1)

Alerts are critical signals that demand immediate attention to minimize disruptions and maintain smooth operations. Proactively managing alerts throughout their lifecycle is key to effective event-driven workflows, incident response, and business continuity. By leveraging alerting tools within Jira Service Management (JSM), teams can detect and resolve incidents faster, improve collaboration, and enhance service reliability. In…

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