Have you always found Portal Groups in Jira Service Management (JSM) to be useful for organizing and triaging requests, but noticed they couldn’t be used to filter issues? Atlassian has addressed this limitation with a new categorization feature called “Request Type Groups,” which now enables grouping and filtering requests by these groups. This feature may…
Read MoreJira Service Management now includes a new feature that lets you easily schedule your activities. What? You haven’t activated it yet? No worries, you’re in the right place! Here’s a quick guide to how to enable it and make the most out of it in just a few clicks. How to Enable the Calendar View If…
Read MoreThis post offers a simple and pragmatic way to manage your company’s knowledge base with an SaaS product like Confluence. Why are we always here talking about the documentation problem? The title of this post references the Panda, an endangered animal that has become a symbol of the WWF since its founding in 1961.The panda…
Read MoreThis guide will assist you in determining which Jira products are best suited to cover different organizational management perimeters. What’s the origin of this complexity and why do we need to solve it? It’s relatively straightforward for anyone to perceive the complexities of effectively managing an organization. However, it’s also evident that it would be…
Read MoreImagine you’re working on a project that involves sensitive company information. How can you ensure that only the right people can see and edit this data? Jira has the answer! In today’s fast-paced digital landscape, security remains a top priority for project management tools. In Jira, leveraging Issue Security Schemes alongside Permission Schemes ensures that…
Read MoreWhy Claiming Your Domain in Atlassian is a Game-Changer In today’s interconnected business world, security and efficiency are paramount. Atlassian, with its suite of powerful collaboration and project management tools, offers a robust platform to streamline workflows. To truly maximize the potential of Atlassian, claiming your domain and centralizing user management is a critical step….
Read MoreData loss happens. Whether it’s accidental deletion, integration issues, or unexpected errors, a robust backup strategy can save the day. This guide walks you through restoring your Jira Cloud instance using a downloaded backup, helping you get back on track quickly. Before We Begin: Understanding Your Backup This is a key point because you will…
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