Blog Entries

28. 10. 2013 NetEye Blog Admin Asset Management, NetEye

Rack management with GLPI

Have you ever had the need to manage in your inventory the location and the content of your racks? The plugin Bays Management for GLPI can also be adopted to meet this need. With the plugin it is possible to create and manage your rack and to locate the various components. In this way it is…

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14. 09. 2012 Thomas Forrer Service Management

New OTRS add-ons: drop down from DB and text area from DB

In OTRS it is not possible to retrieve data from external DB, for this reason I have recently developed two new add-ons able to query directly on a database at runtime to fill in “possible values”. These add-ons are two new instances of dynamic fields in OTRS 3.1.x: a drop down from DB and a…

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