Blog Entries

28. 03. 2025 Giuseppe Di Garbo Atlassian, Service Management

Effortless On-Call Management with Jira Service Management

As discussed in my previous posts (Part 1 and Part 2) on managing Alerts with Jira Service Management, the way JSM handles alerts is crucial for keeping IT operations smooth. But what happens when an alert pops up at 3 AM? Who gets notified, and how? That’s where on-call management comes in. Jira Service Management…

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