Have you ever thought about how to monitor your NetEye system or other critical applications in a network failure scenario? To manage this scenario, in some customer cases some solutions have been implemented using SMS notifications, thus relying on the support of the mobile network as a notification channel.But what happens when even the mobile…
Read MoreThe brand new “Top-level planning” template represents the puzzle pieces that guide us in effectively managing scaled planning in Jira Introduction: Why is “Scaling” fundamental? Do you know that feeling when you find the one puzzle piece that allows you to connect two larger sets of pieces you’ve already assembled? Well, that’s similar to what…
Read MoreWelcome, everyone to our third “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…
Read MoreA brief presentation of the brand new Atlassian Intelligence features and their potential in real use case scenarios. We don’t need Chicken Little to tell us that our lives will be increasingly influenced by the Artificial Intelligence revolution – AI is transforming how we work, enhancing teamwork, and significantly accelerating team achievements. Machine learning is…
Read MoreOn May 18th, an event organized by Würth Phoenix and sponsored by Atlassian was held in Verona. The event was targeted at both new companies and existing customers who were interested in leveraging the Atlassian solutions. The afternoon session focused on providing participants with valuable insights into Enterprise Service Management (ESM), a highly relevant topic…
Read MoreGiven the rapidly evolving business landscape, advancements in technology, and the increasing expectations of customers, companies must adopt a mindset of business agility, and Enterprise Service Management (ESM) represents a solution for companies striving to maintain competitiveness in the market. 💡 Enterprise Service Management is the extension of IT Service Management (ITSM) principles outside of the…
Read MoreWelcome, everyone to our second “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…
Read MoreWelcome, everyone to our first “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…
Read MoreIn my last article I used some examples to show how you can collaborate on Confluence. I talked about how it’s useful for knowledge management and project management, especially if integrated with the Atlassian suite. I also gave some examples on how it can be used at the enterprise level to improve communication. Today I…
Read MoreHave you ever wondered if you’re using Confluence to its full potential? Confluence is such a flexible tool, and can be used in so many ways, that a lot of people get confused about it. Many customers have asked me what’s the added value of this tool compared to others, so here’s a short guide…
Read MoreThe ongoing evolution of the world of work also carries through to the areas where this work is carried out. Never before have so many people and companies finally understood that smart working is a reality, and that the productivity of employees who work partly at home rather than the office does not decrease but…
Read MoreUnleash is an event powered by Atlassian, which aims to bring together partners, customers and Jira enthusiasts in one single location. The event took place on February 9th in Berlin… and I was there! Berlin’s event, Unleash, was mainly dedicated to empowering agile & DevOps teams, therefore mainly focusing on Jira. The day started with…
Read MoreGartner said it in 2020, but how is it going? Lets’ take a look at some statistics… The pandemic has forced companies to adopt an Agile approach, especially in order to improve communication among distributed teams. Teams in the software industry have seen an increase in Agile practices from 37% to 86%2. Therefore, most companies…
Read MoreWe’re at the end of the year again and it’s time to draw up the famous list of good resolutions for the coming year. I’m talking about good and working resolutions, the ones relating to good non-working resolutions is always very difficult to respect. I could challenge many of you to state for the record…
Read MoreGuidelines on Data-driven models for managing data complexity and designing robust systems that might be consider both a single-source-of-truth and a single-point-of-contact. Use case scenario about a real Managed Service Provider ITSM with Atlassian Cloud products As mentioned in my previous post (Part 1 of 2), data-driven models help companies in managing data complexity and…
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