May 16, 2017 – IoT Conference: Nicola Degara highlights the challenges for the IT System Management in IoT and Industry 4.0 environments. If in the past often the Information Technology was not influencing the company strategy, today it becomes a Business Enabler. IT is no longer a cost center but a Corporate Strategy supporter. The…
Read MoreMay 16, 2017 – IoT Conference: Nicola Degara highlights the challenges for the IT System Management in IoT and Industry 4.0 environments. If in the past often the Information Technology was not influencing the company strategy, today it becomes a Business Enabler. IT is no longer a cost center but a Corporate Strategy supporter. The…
Read MoreIm Rahmen eines meiner letzten Projekte, sollte ich einen Job Scheduler in die IT-Umgebung eines NetEye-Kunden implementieren. An sich keine große Sache. Interessant wurde es jedoch als ich erfuhr, dass die Jobs des Job Schedulers direkt in NetEye gestartet werden sollen. (Eine kleine Zusatzinfo: Für seine Zwecke wählte der Kunde den Job Scheduler von SOS…
Read MoreIn one of my last projects, I had to implement a job scheduler to the IT environment of one of our NetEye customers, whereby a central requirement was that it had to be possible to launch jobs directly from NetEye. The customer had chosen the job scheduler solution from SOS Berlin, which had to be…
Read MoreOffrendo attività di consulenza NetEye, in uno dei miei ultimi progetti, ho avuto l’occasione di implementare un Job Scheduler. Lo scopo consisteva nel poter lanciare i job direttamente da NetEye, è stato quindi deciso di adottare la soluzione offerta da SOS Berlin, installata su Linux.
Read MoreThe PDF printing functionality has been improved with the last version of EriZone 5.1. It is now possible to print to PDF all images and html included in the ticket. In this way the generated / printed PDF becomes a true copy of the original ticket that can be used in different offline scenarios. For…
Read Morela funzionalità di stampa PDF è stata ottimizzata dall’ultima versione di EriZone 5. Ora è possibile stampare in PDF tutte le immagini allegate nel ticket. In questo modo i PDF generati / stampati diventano una copia del ticket originale e possono essere utilizzati anche in diversi scenari offline, come ad esempio per la copia cartacea….
Read MoreDie Funktion zum Drucken von Tickets wurde mit der Version EriZone 5.1 erheblich verbessert. Es ist nun möglich alle Bilder und HTMLs welche in einem Ticket angeführt sind, auszudrucken. Dadurch wird das generierte / gedruckte PDF Dokument zu einer echten Kopie des originalen Tickets und kann in verschiedenen Offline-Szenarien verwendet werden. Beispielsweise kann es sinnvoll…
Read MoreDer Servicekatalog ist ein zentraler Punkt der ITIL Best Practices. Nicht selten bildet er sogar den Ausganspunkt für die Implementierung einer ITSM-Strategie. EriZone ist ein ITSM-Tool, welches die Umsetzung eines Service Catalogue Management unterstützt. Seit dem letzten Release, also mit Version 5.1, ist nun auch die Mehrsprachigkeit des Servicekatalogs möglich, um den Anforderungen internationaler Service…
Read MoreIl catalogo dei servizi ricopre un ruolo centrale in ITIL e spesso è il punto di partenza per le implementazioni ITSM. EriZone è uno strumento ITSM che supporta pienamente la gestione del catalogo dei servizi. Con il rilascio di EriZone 5.1 il Service Catalogue diventa multilingue per rispondere alle nuove esigenze dei fornitori,che offrono i…
Read MoreThe service catalogue is a focal point in ITIL, and often it is even the starting point for ITSM implementation. EriZone is an ITSM tool that fully supports Service Catalogue Management. With the recently released verion 5.1 of EriZone the service catalogue has become multilingual to face the requirements of multinational service providers and their customers.
Read MoreIl Visual Synthetic Monitoring permette di monitorare le applicazioni dal punto di vista dell’utente, tramite la simulazione delle transazioni con la relativa misurazione delle prestazioni percepite. Siete stanchi di dover dipendere da valutazioni soggettive da parte degli utenti? Di dover far riferimento alle segnalazioni imprecise su rallentamenti delle prestazioni? Volete invece disporre di dati oggettivi e misurabili? Allora…
Read More2017: Parte l’iperammortamento 250% e viene confermato il superammortamento 140%, come previsto dalla Legge di Bilancio 2017. Agevolazioni riservate alle aziende operanti in contesti Industria 4.0 per investimenti in beni materiali strumentali nuovi e beni immateriali strumentali (software) funzionali alla trasformazione in chiave Industria 4.0. Ma cos’è l’Industria 4.0? Il termine Industria 4.0 (o Industry…
Read MoreSynthetisches Application Monitoring: Ermöglicht die Überwachung von Anwendungen aus Usersicht, indem es Transaktionsabfolgen simuliert und die entsprechenden Leistungsdaten misst und aufzeichnet. Sie möchten sich nicht mehr auf subjektive Aussagen wie “Die Applikation XY ist langsam” oder die Signalisierung von Ausfällen seitens der User verlassen müssen? Dann ist das Konzept des Synthetischen Application Monitoring mit Alyvix…
Read MoreSynthetic Application Monitoring: Allows monitoring applications from the user’s point of view by simulating transaction sequences, followed by the measurement and recording of the perceived performance data. Would you like to be independent from subjective statements as “application XY is slow” or outage indications from your users? In this case, the concept of synthetic application…
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