To ensure quality in your environment you need to constantly improve. Continuous improvement is measuring key quality and other process indices in all areas, and taking actions to improve them. These indices could include process outputs, customer satisfaction scores, design errors, warranty returns, or any of a number of other measures used to characterize a…
Read MoreUpdate userguide where the logmanager no-agent deployment procedure is described. Fix packages order in the packages.ini file in order to correctly restart all the needed services also in cluster environment. For NetEye 4.7 we updated: icingaweb2-module-logmanager to version 0.26.2-1 neteye-setup to version 1.19.2-1
Read MoreScenario Cisco WLC is widely used by many Enterprise Companies to manage their wireless networks due to its efficiency and advanced features. Its management web console has a wealth of configuration parameters, but it doesn’t offer a clear overview on what’s happening across the wireless network. Fortunately, a lot of real time information is available…
Read MoreWelcome to version 4.7 of our NetEye v4 Unified Monitoring Solution. Following version 4.6, the new and updated features in this version focus mainly on a new Service Level Management module, Retention in Log Management, and the Tornado event processing engine. Product: NetEyeRelease Number: 4.7Release Date: July 31, 2019Release Type: MinorPrevious Release: 4.6 Upgrade Requirements:…
Read MoreWelcome to the latest version of our Service Management solution EriZone version 5.7. Product: EriZoneRelease Number: 5.7Release Date: July 31, 2019Release Type: MinorPrevious Release: 5.6 These release notes for EriZone 5.7 describe new features and improvements, and provide information on how to upgrade. Enhancements ACL can now be applied for Categories in customer ITSM Advanced (EZPROD-18) Addition…
Read MoreThe introduction of the new Elastic Features (formerly, X-Pack packages) for the Elastic Stack added many new functionalities to the previous implementation in Net-Eye. One of them is the Watcher feature. Let’s discuss a use case based on this feature. Imagine you as a user want to somehow trigger a webhook alert every time something…
Read MoreFix security issue in ConsistencyUtils class to prevent malicious injections during log signature creation. For NetEye 4.6 we updated: icingaweb2-module-logmanager to version 0.26.0-3
Read MoreOn June 13, we announced a new OEM Partnership with Elastic, and Elastic updated its relationship with OEM, MSP and CSP partners, with the result that in NetEye 4 we now have some new features. Starting with NetEye 4.6, you can now activate the X-Pack feature. After I activate X-Pack and open NetEye, I see:…
Read MoreModern society has continued its increasing use of digital solutions, and today large amounts of sensitive data are stored digitally. As the value and sensitivity of this information increases, the number of potential threats will increase accordingly. Verizon Enterprise’s RISK team recently published a report in cooperation with the United States Secret Service (USSS), the…
Read MoreFix harmless but numerous warnings about missing users during installation. For NetEye 4.6 we updated: neteye-setup to version 1.20.1-2 icingaweb2-module-ipl to version 0.2.1_netete0.0.1-2 icingaweb2-module-reactbundle to version 0.5.1_neteye0.1.0-3 icingaweb2-module-leafletjs to version 1.3.4_neteye0.1.1-3
Read MoreFix smsd systemd service file typo, move service definition from NetEye setup module to specific SMSD package. For NetEye 4.6 we updated: neteye-setup to version 1.14.4-1 smstools-neteye-config to version 1.2.1-1
Read MoreFix description of the “Protected Custom Variables” field at User Guide > Monitoring Basics > Protecting Credentials in the Monitoring Views, since it the states that there is a default regex for the field when there is none For NetEye 4.6 was updated: icingaweb2 to version 2.6.2_neteye1.40.1-1
Read MoreEver since they began using Grafana Dashboards in the NetEye monitoring system, my customers have asked again and again whether they can create PDF files of what they see on their Grafana Dashboards. This request must be understood clearly. The use of Grafana dashboards by IT staff is very popular, for reasons such as its…
Read MoreFixed log directory of mariadb, so that it now points to /neteye/shared/mysql/log/ For NetEye 4.6, NetEye 4.5 and NetEye 4.4 we updated: mariadb-neteye-config to version 1.2.1-1
Read MoreEvery software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes. Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…
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