If you think you don’t need to reduce the open tickets number in your Service Desk, ask your Service Desk Manager how many they are. Take care that Open Tickets are all those not closed (in all queues), no cheating! Did you do it? Did the answer surprise you? Then keep reading because this article…
Read MoreUpdate external link in user guide For NetEye 4.7 we updated: icingaweb2 to version 2.6.2_neteye1.45.2-1
Read MoreA piece of code can’t be considered good if it doesn’t work properly. One of the questions that arises from the previous sentence is, “So how can I know that my code is actually doing what it’s supposed to be doing?” The quick and easy answer is: Tests. But how can you decide which types…
Read MoreSecurity information and event management (SIEM) technology supports threat detection and security incident response through the real-time collection. Visit us at the Security Summit edition in Verona to hear from our team how to best identifying, gathering, monitoring and reporting security-related events in your software environment with NetEye.
Read MoreOne frequently noted problem in AX 2012 is the performance of inventory on-hand. The worst part is that while the problem is known, the solutions aren’t. You can try to solve it by guessing and poking around, but you may never discover the true underlying cause. And it’s also a bit of a naughty beast: here today, gone…
Read MoreOur continued development of the Tornado event processing module has led to a new set of functionalities and capabilities. Among these is the possibility of altering host and service statuses as the result of a certain event. Let’s look at a typical use case for this feature. Suppose you want to trigger a webhook that…
Read MoreThe Icinga Camp is powering up for the first time in Italy. Most of the renowned names in IT monitoring projects, as well numerous Open Source experts will strive for software innovation at this unique event. So give your experience a boost! Last places are available, so register now to see these inspiring approaches and…
Read MoreIn our ethical hacking activities there are three different phases in which we clash with the themes of SIEM: PLANNING – The phase prior to the activity where we define the scope of engagement, be it for a Vulnerability Assessment, a Penetration Test or simulating a real attack CHALLENGE – The activity, corresponding to Vulnerability…
Read MoreA vulnerability has been detected on the Nagios web interface. Attackers may exploit this vulnerability to gain access to sensitive information or crash the affected application, denying service to legitimate users. To guarantee the security of your system, we recommend applying last released patch: neteye-3.12.1-3.5.1p8.nagios.1.x86_64.rpm . Update your system using following commands: yum clean all…
Read MoreFixed monitoring module and PDF report rendering in case of special chars. Fix Grafana setup in order to correctly manage Elasticsearch queries. For NetEye 4.7 we updated: icingaweb2 to version: 2.6.2_neteye1.41.1-3 icingaweb2-module-neteye to version: 1.26.1-1 icingaweb2-module-analytics to version: 1.11.0-1 neteye-setup to version: 1.20.0-2 searchguard-plugin-common to version: 0.9.0-1
Read MoreHave you ever thought that the New York Times on an average Sunday contains more information than a Renaissance-era person had access to in his entire lifetime? (Richard Saul Wurman – Information Anxiety) This is what we mean by information overload, and it is especially true when dealing with IT. Performing sophisticated data analysis no…
Read MoreSet correct permission to the Tornado email collector so it can receive emails from non root users. For NetEye 4.7 we updated: tornado to version 0.15.1-1
Read MoreAt Würth Phoenix we take testing very seriously. NetEye 4 is a sophisticated product that operates in complex and business-critical environments, so it requires lots of tests before being released. One challenging part of the testing phase is load testing, where the functionalities of a system are subject to predetermined levels of load. NetEye customers…
Read MoreAllow overriding the Elasticsearch quorum (e.g., minimum_master_nodes). Documentation can be found in User Guide -> Log Manager -> Elasticsearch Clusters. For NetEye 4.7 we updated: icingaweb2-module-logmanager to version: 0.26.3-1 elasticsearch-neteye-config to version: 1.7.4-1
Read MoreFix Elasticsearch bind configuration using private Node IP, fix typo in Elasticsearch configuration link name. For NetEye 4.7 we updated: elasticsearch-neteye-config to version: 1.7.3-1 neteye-setup to version: 1.19.3-1
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