You’ve probably watched a number of YouTube tutorials over the last 10 years, whether to help you with a specific task at work, to keep your IT skills refreshed, or even just to learn something new about one of your personal hobbies (no, we don’t want to hear about your favorite cat videos). So I’m…
Read MoreDuring 2021 we decided to officially support Satellites as part of NetEye. Satellites were already widely used by our customers, in particular as part of the Icinga 2 monitoring infrastructure, but a complex manual configuration was required to install them. The development team faced a difficult challenge in fully supporting Satellites: providing an easy-to-use solution…
Read MoreThe Generic Interface (GI) is an OTRS framework that allows EriZone5 to communicate with other systems via web service. The communication can be bidirectional: EriZone5 can act both as a service provider and/or as a service requestor. You can use the GI to define a “Webservice” and to configure its behavior as a requestor and/or…
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