Every so often I get asked whether it is possible to integrate Active Directory Users and Groups with NetEye. Until now my answer has always been that it is possible to use AD via its LDAP functionality as an authentication backend, and that you may manually add each AD user one-by-one to NetEye. I was…
Read MoreEvery so often I get asked whether it is possible to integrate Active Directory Users and Groups with NetEye. Until now my answer has always been that it is possible to use AD via its LDAP functionality as an authentication backend, and that you may manually add each AD user one-by-one to NetEye. I was…
Read MoreSpesso mi si chiede se è possibile integrare gli utenti e i gruppi dell’Active Directory con NetEye. Fino ad ora ho sempre risposto che è possibile utilizzare l’AD con la funzionalità LDAP che funge da backend di autenticazione, aggiungendo manualmente ogni utente AD in NetEye. Non sono però mai stato troppo soddisfatto da questa opzione…
Read MoreChangelog Fixed different SLA values between SLA and SLA Year section (NEREP-190) Fixed bug where report title should have a default tag (NEREP-198)
Read MoreChangelog Fixed different SLA values between SLA and SLA Year section (NEREP-190) Fixed bug where report title should have a default tag (NEREP-198)
Read MoreChangelog Fixed different SLA values between SLA and SLA Year section (NEREP-190) Fixed bug where report title should have a default tag (NEREP-198)
Read MoreChangeLog: Fixed errors during neteye start (NEVHA-46)
Read MoreChangeLog: Fixed errors during neteye start (NEVHA-46)
Read MoreChangeLog: Fixed errors during neteye start (NEVHA-46)
Read MoreChangeLog: Fixed: import of BP with service/serviceinstance/host with special characters (NMONARCH-86)
Read MoreChangeLog: Fixed: import of BP with service/serviceinstance/host with special characters (NMONARCH-86)
Read MoreChangeLog: Fixed: import of BP with service/serviceinstance/host with special characters (NMONARCH-86)
Read MoreMittlerweile definieren wir bei fast allen neuen EriZone Projekt auch Prozesse, um bestimmte Abläufe im Unternehmen zu standardisieren. Vor allem für mehrstufige Genehmigungen oder andere Workflows bei denen das Ticket einem bestimmten, vordefinierten Weg folgen muss, zahlt es sich aus (einmalig) Zeit in die Implementierung eines Prozesses zu investieren, um eine effiziente Arbeitsweise zu ermöglichen….
Read MoreUsually, during a new EriZone implementation, we are not just implementing “simple” Incident Management, but also defining processes to standardize existing procedures within the company. Investing time now in the implementation of a standardized process will pay dividends later, especially in the case of multilevel authorizations or other workflows where the ticket needs to follow…
Read MoreNelle implementazioni di nuove istanze EriZone la creazione di processi personalizzati per standardizzare procedure esistenti è diventata una costante. I processi sono molto utili per gestire flussi di approvazione o workflow in cui il ticket deve seguire un iter strutturato secondo regole predefinite e ben precise. Grazie al Process Bundle di EriZone i Ticket creati…
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