OTRS is a Help Desk and ITSM system, ITIL v3 certified by Pink Elephant. Indeed it makes available the basics for most of the ITIL Service Operation (and Transition) processes and combines them with a customer centric communication model. All ITSM features are described by OTRS except how processes are defined. For this reason I…
Read MoreOTRS is a Help Desk and ITSM system, ITIL v3 certified by Pink Elephant. Indeed it makes available the basics for most of the ITIL Service Operation (and Transition) processes and combines them with a customer centric communication model. All ITSM features are described by OTRS except how processes are defined. For this reason I…
Read MoreOTRS is a Help Desk and ITSM system, ITIL v3 certified by Pink Elephant. Indeed it makes available the basics for most of the ITIL Service Operation (and Transition) processes and combines them with a customer centric communication model. All ITSM features are described by OTRS except how processes are defined. For this reason I…
Read MoreMit diesem Weihnachtsgruß möchten wir Ihnen für die angenehme Zusammenarbeit herzlich danken. Besinnliche Feiertage im Kreis Ihrer Liebsten und die besten Wünsche für ein gesundes und erfolgreiches Neues Jahr wünscht Ihnen das gesamte Würth Phoenix-Team. Den Jahreswechsel möchten wir zum Anlass nehmen, uns an die Menschen zu erinnern, die in besonderem Maße auf Hilfe angewiesen…
Read MoreA nome di tutto il team di Würth Phoenix desideriamo ringraziarVi per la fiducia e collaborazione dimostrataci. Auguriamo a Voi alle Vostre famiglie un sereno Natale ed un felice anno nuovo. Con il volgere dell’anno vorremmo cogliere l’occasione per ricordarci delle persone che hanno bisogno di aiuto. Per questo sosterremo i progetti di Caritas Italiana,…
Read MoreIn the name of the whole Würth Phoenix team we would like to thank you all for your cooperation and for being part of our business in this year. We wish you and your family a Merry Christmas and a Happy New Year. At the turn of the year we would like to take the…
Read MoreChangelog: – fixed a bug in the indexlog.sh script used for log reindexing.
Read MoreChangelog: – fixed a bug in the indexlog.sh script used for log reindexing.
Read MoreChangelog: – fixed a bug in the indexlog.sh script used for log reindexing.
Read MoreLa sesta edizione della „Open Source System Management Conference“ avrà luogo il 10 aprile 2014 a Bolzano. Siamo lieti di potervi offrire già da ora una prima panoramica sulle principali tematiche che verranno trattate da esperti del settore di fama internazionale. Anche quest’anno vi saranno relatori abituali come Luca Deri, fondatore di ntop, e Michael…
Read MoreWe are proud to officialy announce the sixth edition of the “Open Source System Management Conference” , which will take place on April 10th, 2014 in Bolzano. Held annually, the Conference addresses topics of the greatest relevance and concern to IT professionals active in the area of IT System and Service Management. It is widely…
Read MoreCome forse già sapete, l’agent Safed per Windows è in grado di raccogliere gli eventi dall’event log, filtrarli ed inviare le informazioni ad un server syslog centralizzato. Esistono alcuni set di eventi preconfigurati relativi ad attività di base che devono essere tracciate. Il primo, e probabilmente il più noto per la conformità con la legge…
Read MoreAs well known, the Safed agent for Windows can collect events from the event log, filters them and forward the matched records to a centralized syslog server. There are some preconfigured set of events concerning basic activities that have to be tracked. The first one, and probably the most famous due to existing law conformity…
Read MoreAs well known, the Safed agent for Windows can collect events from the event log, filters them and forward the matched records to a centralized syslog server. There are some preconfigured set of events concerning basic activities that have to be tracked. The first one, and probably the most famous due to existing law conformity…
Read MoreUn’organizzazione IT oggi ha la necessità di possedere tutte le informazioni sugli hardware, sui software e sulle licenze ad essi associate per poter negoziare con i fornitori, strutturare una strategia di acquisti mirati o per eseguire aggiornamenti puntuali. Un sistema complete di inventario risulta quindi d’obbligo. Come forse molti già sanno, NetEye mette a disposizione…
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