After updating to NetEye version 4.38 and activating authentication via Keycloak, the Icinga Director Self Service API no longer works. For instance if you install the Icinga agents using a Powershell script that automatically creates the host objects in the Icinga Director when it’s called, then this process will no longer work. That means you…
Read MoreWe have resolved an issue that prevented Elastic Agents from successfully connecting to the Fleet Server when their requests were excessively large. Additionally, we addressed a bug in the neteye update and neteye upgrade processes, which was incorrectly initiating a rolling restart of Elasticsearch also in cases where this was not necessary. We updated the…
Read MoreWe fixed a bug which was causing Elastic Agents to disconnect themselves at regular intervals from Fleet. We updated the following packages:
Read MoreThis is that Time of the Year when you begin preparing all your SLA Reports to help you understand how your important services behaved during the year itself. It’s like the end of a horse race, when the bets are settled and you realize whether the bets you placed were right or not. And since…
Read MoreSince its introduction the HTTP/2 protocol has been adopted more and more in servers and clients applications thanks to its improved performance compared to its ancestor HTTP/1.1. This poses an issue to services exposed via nginx, since some specific configurations are needed on nginx in order to allow clients and servers to fully use the…
Read MoreWhen using Kibana in environments that require a proxy to reach external services, you might encounter issues with unrecognized SSL certificates. Specifically, if the proxy is exposed with its own certificate and acts as an SSL terminator, requests made by Kibana to external URLs can fail with HTTP status code errors. In this blog post,…
Read MoreIn a previous post we went through the configuration of Elastic Universal Profiling in NetEye, seeing how we can profile applications written in programming languages that do not compile to native code (for example Python, PHP, Perl, etc.) But what happens if the application is written for example in C, Go or Rust? Let’s take…
Read MoreElastic 8.16, which comes with NetEye 4.39, made Elastic Universal Profiling generally available for self-hosted installations. This means that NetEye SIEM installations will now be able to take advantage of the continuous profiling solution by Elastic. In this blog post we’ll explain what you can achieve with continuous profiling, and how you can configure it…
Read MoreIn the first part of this series, we explored how Jira Service Management (JSM) helps streamline Incident Management, aligning with ITIL v4 best practices. Incident Management aims to restore normal service operation as quickly as possible after a disruption, ensuring minimal impact on business operations. Events – changes in the system’s state – can trigger…
Read MoreWe fixed a bug which was causing the Elasticsearch upgrade procedure to fail in a race condition. In particular, after the upgrade of the Elasticsearch RPM and before the restart of the service, the running Elasticsearch service could possibly fail loading some libraries, hence breaking the upgrade procedure. We updated the following packages:
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Hello everyone! Today, I’d like to briefly discuss an improvement to the update and upgrade procedures that we’ve started to adopt with NetEye 4.39! What we wanted to improve One aspect that made quite an impact was that whenever the update or upgrade procedure stopped, even for legitimate reasons such as rpmnew or rpmsave files,…
Read MoreHello everyone! Today, I’d like to share an exciting improvement we’ve made to the installation and upgrade procedures in NetEye, introducing a faster and more efficient parallel architecture! Why Modernize the Installation and Upgrade Processes? At Würth Phoenix, we strive to make NetEye not only powerful but also highly efficient and reliable for our users….
Read MoreWhen you’re monitoring complex IT system infrastructure, and have over one hundred notification rules configured that make use of many custom variables, finding out exactly what notification rule is applied on a Host/Service can quickly become tricky. The Notification Matcher module allows you to find out exactly which notification rule is applied on a Host/Service….
Read MoreMonitoring SAP systems has always been a major hurdle in every job I’ve held. SAP has its own monitoring tools, primarily CCMS, but extracting metrics and configurations from the SAP world has always been a challenge. In the past, I used SNMP traps configured in CCMS to send alerts when thresholds were exceeded. However, this…
Read MoreAfter the previous release of an Icinga2 bugfix for a race-condition during the shutdown, some issues with the connection to satellite nodes emerged. This bugfix release is a cleanup we worked on in cooperation with Icinga2 to address those issues. We updated the following packages for NetEye 4.37 and 4.38: We updated the following packages…
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