The R&D team makes extensive use of PHP unit tests in order to ensure functional correctness in all the icingaweb2 modules integrated into NetEye 4. In fact, for each icingaweb2 module we developed a PHPUnit component that allows us to perform unit tests on all PHP classes and functions present in the module. These PHP…
Read MoreIn a series of blog posts (1, 2, 3), I described how the R&D Team development process has changed to meet new requirements, to improve delivery time and quality, and to increase adaptation. As mentioned, the R&D Team development activities are planned and prioritized for each NetEye release. The main problem of such an approach…
Read MoreAlmost 2 years ago, we first announced the start of our new NetEye 4 product. With NetEye 4 we started to build our monitoring solution on top of the popular Icinga2 and Icingaweb2 framework. Having been in the position of implementing some of the first projects based on NetEye 4, I recognized the need for…
Read MoreThe Problem If you’re trying to monitor a Microsoft Cluster, you’ll surely want to monitor the disk space of a single cluster service. In this case there’s a problem with Icinga2 Agent: you can’t use it with more than one IP address. So you can’t simultaneously monitor the resources of the “physical” host and a…
Read MoreSometimes you just need to temporarily grant access to a user to copy some files to your server. But no user should have access to the shell. For sftp this is quite simple (see below), but for scp it’s not that trivial. Also, you probably want to set the user up in a directory with…
Read MoreThe NetEye 4.9 release introduced a brand new module called Shutdown Manager. My aim in this blog is not to explain how the Shutdown Manager works, but instead to introduce the logic behind it in order to better explain when you should use it, and how you can deliver a configuration file during Icingaweb2 Director…
Read MoreIn every Enterprise, that extra step you need to master for monitoring is always a bit problematic. Normally, the people doing monitoring or who are responsible for the monitoring infrastructure are different from those doing daily administrative work on the server infrastructure. Most of the time, new servers are up and running much sooner than…
Read MoreA manual user configuration migration is required before upgrading to 4.10. Starting in version 4.9, NetEye supports Grafana user management, which is completely integrated into NetEye via its existing roles mechanism. NetEye administrators can create new roles that map to Grafana roles (admin, editor or viewer) at the level of organizations and teams. NetEye users must then be…
Read MoreThe Remote Desktop Services Microsoft’s Remote Desktop Services are widely used by companies to let users use applications inside a server farm. Typically the reasons to use Remote Desktop are: Standardized environment and configuration Easy maintenance during application version upgrades Lower resource usage on the clients Better bandwidth usage in case of a slow connection…
Read MoreIn this post we’re going to learn how to create an SLM report for a Business Process. Let’s get started. The concept here is to create a host that contains the checks for the Business Process we want to generate the report for, and then create the report for that host. Prerequisites: NetEye 4.7 or…
Read MoreDuring NetEye development, the R&D team relies on a Continuous Integration system (based on automated tools), that helps us identify errors, gaps and missing requirements, or in other words, that checks whether the actual results match the expected results. Developing high quality software means not only staying on the safe side by finding and correcting…
Read MoreThe Service Level Management (SLM) module was introduced in NetEye 4.7. Thanks to this module, it is now possible to define customers, service level agreement types and contracts, which permits users to easily manage the agreements they have with their customers in terms of availability of their hosts and services. Tightly coupled with the SLM…
Read MoreScheduling downtime is extremely useful, if not essential, for the correct management of a monitoring system. What exactly is downtime and what is the reason for having it? “Downtime can be scheduled for planned server maintenance or any other targeted service outage you are aware of in advance. Downtime suppresses notifications and can trigger other…
Read MoreDeploying a NetEye Cluster If you regularly follow this blog, you know that we automatically generate and test a NetEye ISO every night. Starting from the ISO, we can also automatically provision a NetEye virtual machine in a VMware vSphere infrastructure. One might wonder, “What if, since I already have these two ingredients available, I…
Read MoreDeploying a Single Instance As you probably already know, here at Würth Phoenix we love Ansible. Our journey started by using Terraform for simple automation tasks like generating a virtual machine in vSphere starting from an existing template, only to switch to Ansible later. Ansible is now our everyday companion for automation. As mentioned earlier,…
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