Blog Entries

21. 01. 2016 Arianna Cunaccia Asset Management, Log Management, NetEye, Real User Experience, Service Management

Würth Phoenix Training Calendar 2016

The new Würth Phoenix training calendar 2016 is now available. The training contents have been enriched to deepen your technical and professional skills.

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15. 01. 2016 NetEye Blog Admin Asset Management, NetEye

Automating Switch Deployment

There are a number of solutions promising simple switch provisioning. However, in reality a tool is either complicated, unreliable or even both… Of course, the device can be configured prior physical installation, but this can get complicated in an enterprise network with many remote sites. Even more so, if a contractor without network skills is…

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15. 12. 2015 Patrick Zambelli Asset Management, Downloads / Release Notes, Events, Log Management, NetEye, Real User Experience, Unified Monitoring

NetEye 3.6 and RUE 1.9 Have Been Released!

Effective log auditing, meaningful reports and better integration of the single modules The new version NetEye 3.6 provides some substantial improvements, to respond to specific customer needs, as well as to satisfy the continuously growing requirements in the complex world of IT monitoring. Major investments were made in the fields of reporting and SLA measurement….

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21. 08. 2015 Tobias Goller Asset Management

Easy Switch Configuration Backup with NeDi

The network discovery tool NeDi does not only work as discovery tool for network devices like switches, routers and VOIP phones, it is also an excellent backup manager for switches.

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20. 04. 2015 Patrick Zambelli Asset Management, NetEye

GLPI Plugin UPDATE: Automatic Recognition of network devices and their modules

There are some important new features available regarding the GLPI Plugin about which I wrote in my earlier article Automatic Recognition: Network Devices and their Modules. As described in that post, the GLPI Plugin, which is available since version 3.5 of NetEye, permits the automatic recognition and administration of all your network devices. The plugin…

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14. 11. 2014 NetEye Blog Admin Asset Management, Events, Service Management

The Fifth Edition of NetEye User Group Was a Great Success

The fifth edition of NetEye User Group took place last thursday. The event was dedicated to all Italian NetEye, Real User Experience and EriZone users. The event, with the aim of experience exchanging on specific application areas, proved to become an important meeting occasion for the users. Here some impressions of the event:

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30. 10. 2014 Thomas Forrer Asset Management, NetEye

OCS Inventory: Detect Software Installed at User Level

A new plugin for the OCS Inventory Agent allows to detect software installed at user level. We recently faced the problem of needing to detect user level installations of software on Windows operating systems. To resolve this, we’ve developed a plugin for the OCS Inventory agent.

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08. 09. 2014 NetEye Blog Admin Asset Management, Service Management

EriZone meets OTRS

Last Thursday we had the possibility to visit our partner OTRS with headquarter in Bad Homburg. A great occasion to talk about new functionalities of WÜRTHPHOENIX EriZone and OTRS. In this way: Thanks for the hospitality and see you again soon!

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23. 07. 2014 Nicola Degara Asset Management, Downloads / Release Notes, Service Management

New Version of EriZone Access Management is Available

A new hotfix for the EriZone Access Management package is available for immediate download. Major issues have been resolved: therefore we suggest the upgrade for all the EriZone 3 systems The upgrade procedure is described in this post.

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30. 06. 2014 Patrick Zambelli Asset Management, NetEye

Automatic Recognition: Network Devices and their Modules

NetEye 3.5 will permit you the automatic recognition and administration of all your network devices. Through the implementation of an interface between the two existing modules GLPI (asset management solution within NetEye) and NeDi (network discovery) we were able to facilitate the overall asset management. This interface was realized as a standard GLPI Plugin. So…

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14. 05. 2014 MarinovMihail Asset Management, Service Management

CMDB integration between OTRS and OCS Inventory

OTRS is a configuration management system (CSM), ITIL© v3 compliant that has its own CMDB in order to manage configuration Items (CI) involved in ITIL processes. It implements the Service Asset & Configuration Management process to ensure that the assets required to deliver services are properly controlled, and that reliable information about those assets is…

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06. 12. 2013 NetEye Blog Admin Asset Management, NetEye

Virtual Machine Inventory

An IT organization today needs to have all the hardware, software and licenses information in order to negotiate with suppliers through a target strategy or to perform timely updates. A complete inventory system is therefore a must. As you may already know, NetEye provides the Inventory and Asset Management modules through the integration of GLPI…

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28. 10. 2013 NetEye Blog Admin Asset Management, NetEye

Rack management with GLPI

Have you ever had the need to manage in your inventory the location and the content of your racks? The plugin Bays Management for GLPI can also be adopted to meet this need. With the plugin it is possible to create and manage your rack and to locate the various components. In this way it is…

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26. 04. 2013 NetEye Blog Admin Asset Management, Business Service Monitoring, Events, NetEye, Service Management

The Open Source System Management Conference – Videos available

For all those who could not attend the conference or are interested in reviewing the sessions – all presentations are available in video format at the Conferences pages. Enjoy!

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04. 04. 2013 NetEye Blog Admin Asset Management, Events, NetEye

NeDi founder Remo Rickli at the Open Source System Management Conference

”I developed this tool during the last decade! Being a networker myself, I implemented exactly what I needed, just the way I wanted.” Remo Rickli, many years ago developed a small collection of Perl scripts aimed to check Cisco devices for defined data. Over the time this has grown into a network management tool that…

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