Sometimes you need the list of the MS Office keys of your company, in this cases it is quite useful that your inventory system is able to automatically retrieve them. You may need to recover the MS Offices keys because you have eventually lost them… Or because you became system administrator of a new company and you don’t…
Read MoreThe new Würth Phoenix training calendar 2016 is now available. The training contents have been enriched to deepen your technical and professional skills.
Read MoreThere are a number of solutions promising simple switch provisioning. However, in reality a tool is either complicated, unreliable or even both… Of course, the device can be configured prior physical installation, but this can get complicated in an enterprise network with many remote sites. Even more so, if a contractor without network skills is…
Read MoreEffective log auditing, meaningful reports and better integration of the single modules The new version NetEye 3.6 provides some substantial improvements, to respond to specific customer needs, as well as to satisfy the continuously growing requirements in the complex world of IT monitoring. Major investments were made in the fields of reporting and SLA measurement….
Read MoreThe network discovery tool NeDi does not only work as discovery tool for network devices like switches, routers and VOIP phones, it is also an excellent backup manager for switches.
Read MoreThere are some important new features available regarding the GLPI Plugin about which I wrote in my earlier article Automatic Recognition: Network Devices and their Modules. As described in that post, the GLPI Plugin, which is available since version 3.5 of NetEye, permits the automatic recognition and administration of all your network devices. The plugin…
Read MoreThe fifth edition of NetEye User Group took place last thursday. The event was dedicated to all Italian NetEye, Real User Experience and EriZone users. The event, with the aim of experience exchanging on specific application areas, proved to become an important meeting occasion for the users. Here some impressions of the event:
Read MoreA new plugin for the OCS Inventory Agent allows to detect software installed at user level. We recently faced the problem of needing to detect user level installations of software on Windows operating systems. To resolve this, we’ve developed a plugin for the OCS Inventory agent.
Read MoreLast Thursday we had the possibility to visit our partner OTRS with headquarter in Bad Homburg. A great occasion to talk about new functionalities of WÜRTHPHOENIX EriZone and OTRS. In this way: Thanks for the hospitality and see you again soon!
Read MoreA new hotfix for the EriZone Access Management package is available for immediate download. Major issues have been resolved: therefore we suggest the upgrade for all the EriZone 3 systems The upgrade procedure is described in this post.
Read MoreNetEye 3.5 will permit you the automatic recognition and administration of all your network devices. Through the implementation of an interface between the two existing modules GLPI (asset management solution within NetEye) and NeDi (network discovery) we were able to facilitate the overall asset management. This interface was realized as a standard GLPI Plugin. So…
Read MoreOTRS is a configuration management system (CSM), ITIL© v3 compliant that has its own CMDB in order to manage configuration Items (CI) involved in ITIL processes. It implements the Service Asset & Configuration Management process to ensure that the assets required to deliver services are properly controlled, and that reliable information about those assets is…
Read MoreAn IT organization today needs to have all the hardware, software and licenses information in order to negotiate with suppliers through a target strategy or to perform timely updates. A complete inventory system is therefore a must. As you may already know, NetEye provides the Inventory and Asset Management modules through the integration of GLPI…
Read MoreHave you ever had the need to manage in your inventory the location and the content of your racks? The plugin Bays Management for GLPI can also be adopted to meet this need. With the plugin it is possible to create and manage your rack and to locate the various components. In this way it is…
Read MoreFor all those who could not attend the conference or are interested in reviewing the sessions – all presentations are available in video format at the Conferences pages. Enjoy!
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