Updated modules neteye and neteye-configtool
Updated neteye to 3.12.0-1 and neteye-configtool to 3.1.1-1: – Fixed: User management automatically creates users from LDAP without name and email.
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Updated modules icingaweb2, icingaweb2-module-nagvis and nagvis
Updated icingaweb2-module-nagvis to 1.1.1_neteye1.2.5-1 and nagvis to 1.9.8_neteye1.3.2-1 for NetEye 4.2: – Fixed: Deleting a map in Maps did not completely remove it Updated icingaweb2 to 2.5.1_neteye1.13.6-1 for NetEye 4.2: – Fixed: Updated the documentation on how to set the right timezone (for system and PHP)
Read MoreUpdated modules icingaweb2, icingaweb2-module-nagvis and nagvis
Updated icingaweb2-module-nagvis to 1.1.1_neteye1.2.4-1 and nagvis to 1.9.8_neteye1.3.1-1 for NetEye 4.2: – Fixed: Cannot open a NagVis map after it has been renamed Updated icingaweb2 to 2.5.1_neteye1.13.5-1 for NetEye 4.2: – Fixed: Updated the documentation on secure connections with HTTPS
Read MoreEriZone 5.5 packages Updates
EriZoneCore-5.5.2.opm EriZoneServiceDeskEnhancement-5.5.2.opm Ticket template based on selected service and category – check template change on new service selection has been enabled EriZoneTheme-5.5.2.opm Logo can be shown in external email notifications with Outlook client. In order to enable that feature create a png/jpeg logo and set Framework >> Frontend::Agent >> AgentLogoEmail config item via Admin >>…
Read MoreNetEye 3.14 and NetEye 4.2 Release Notes
NetEye 3.14 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces an updated version of Grafana, customizable asset management import into monitoring, new profiles for Windows software in Monarch, and updated SMS gateway hardware. It also contains upgraded infrastructure for NetEye ITOA subscribers. Product: NetEye Release Number: 3.14 Release Date:…
Read MoreEriZone – Security Advisory
A vulnerability has been detected on EriZone – OTRS systems. This vulnerability is classified with a severity of 7.2 (high). Further information regarding this topic can be found at https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/ To guarantee the security of your system, we recommend applying last released patches for EriZone 5.5.x, 5.4.x and 5.3.x Via Admin >> Package Manager Click on…
Read MoreEriZone 5.5 Release Notes
Welcome to the latest version of our Service Management solution EriZone version 5.5. Product: EriZone Release Number: 5.5 Release Date: July 31, 2018 Release Type: Minor Previous Release: 5.4 These release notes for EriZone 5.5 describe new features and improvements and provide information on how to upgrade. Enhancements Signatures on Mobile Devices – we have integrated human signatures on mobile devices….
Read MoreUpdated neteye-monarch to 4.7.6-1 for NetEye 3.13
Fixed: Export to InfluxDB does not consider InfluxDB retention policies (NMONARCH-141)
Read MoreUpdated neteye-thruk to 2.20.2_neteye2.0.6-1 for NetEye 3.13
– Fixed: Thruk does not write cronjob on start (NETHRUK-203)
Read MoreEriZone 5.4 packages Updates
EriZoneCore-5.4.4.opm Configuration for CC customer search field has been added EriZoneTheme-5.4.4.opm Maintenance message layout problem Label issue on DynamicField on AgenTicketZoom Customer view: symbol “::after” not displayed correctly RichText in QuickTicket view wrong on mobile EriZoneJIRA-5.4.1.opm DoNotSplitJIRATicket parameter is not passed to Daemon task EriZoneActivityManagement-5.4.1.opm Priority is not mandatory for AMActivities, so null should be…
Read MoreEriZone 5.4 packages Updates
EriZoneCore-5.4.2.opm EriZoneServiceDeskEnhancement-5.4.2.opm EriZoneTheme-5.4.2.opm QuickTicket Template erroneous warning popup message when templete is disabled for service/categoryUpgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence: EriZoneCore EriZoneServiceDeskEnhancement EriZoneTheme Remaining EriZone packages
Read MoreUpdated neteye-api to 1.15.1-1 for NetEye 3.13
– Fixed shared memory creation (NETHRUK-198)
Read MoreNetEye 3.13 and 4.1 Release Notes
NetEye 3.13 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces methods to automate business process creation, scheduling of asset import via CSV, load balancing best practices, and improved Grafana dashboards. Product: NetEye Release Number: 3.13 Release Date: April 30, 2018 Release Type: Minor Previous Release: 3.12 System Requirements: NetEye 3.12 installation or…
Read MoreEriZone 5.4 Release Notes
Welcome to the latest version of our Service Management solution EriZone version 5.4. Product: EriZone Release Number: 5.4 Release Date: April 30, 2018 Release Type: Minor Previous Release: 5.3 These release notes for EriZone 5.4 describe new features and improvements and provide information on how to upgrade. Enhancements Scalable priority management for activities in Activity Management. This feature enables organizations to…
Read MoreEriZone 5.3 packages Updates
EriZoneCore-5.3.9.opm PrivateTicket on CustomerUserUpdate Event not working correctly (EZ-753) The “possible for” for closed tickets is not considered for email followups EriZoneServiceDeskEnhancement-5.3.9.opm TicketToProcess Event customer process criteria (EZ-751) EriZoneTheme-5.3.8.opm Upgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence: EriZone Core EriZoneServiceDeskEnhancement EriZoneTheme Remaining EriZone packages
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