Blog Entries

01. 12. 2019 Charles Callaway Documentation, NetEye

Squaring the User Guide Circle

The official Icinga 2 user guide is quite extensive, but it’s not always complete.  That’s normal in today’s world of fast changing software where the focus is on delivering new capabilities quickly.  Even here at NetEye most of the documentation we produce for our user guide is written when we add new modules and features,…

Read More
08. 07. 2019 Charles Callaway Documentation, Unified Monitoring

“How To” Improve the User Guide

Every software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes.  Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…

Read More
02. 10. 2018 Charles Callaway Documentation, NetEye, Unified Monitoring

Creating Action Shortcuts in your NetEye 4 Custom User Guide

In my last user guide blog I showed you how to create your own menu item, create a space on the file system, write a sample page, and store an image for that page, all in a way that will survive future updates.  This time I want to show you how to use your custom…

Read More
29. 08. 2018 Charles Callaway Documentation, NetEye, Unified Monitoring

Custom User Guide Content in NetEye 4

In my last post, I showed you how to set up your own customized documentation in NetEye 3 so that it won’t be overwritten when you upgrade.  Doing the same thing in NetEye 4 is also possible even though there isn’t a dedicated link for external documentation like in NetEye 3’s DokuWiki, and there isn’t…

Read More
12. 04. 2018 Charles Callaway Documentation, NetEye, Unified Monitoring

Adding Your Own Documentation to NetEye with DokuWiki

Wouldn’t it be great to have quick access to your favorite pages in the NetEye documentation?  To make customized thumbnail pages of your most frequent screenshots?  To create your own alternative documentation index with categories reflecting your mindset?  To add your own notes, comments, or FAQ with pointers into the existing NetEye documentation? That would…

Read More

Archive