Würth Phoenix is fully engaged with the Open Source world. In line with our high level of commitment, we have decided to open source our library of Atlassian integration scripts by sharing them with the community. Our initial release is a new repository containing the following Jira/Jira Service Management integration scripts: Importing clients from a…
Read MoreAs an Atlassian partner we are working in this period on the preparation of an online demo system in parallel with the delivery of our new NetEye demo online service. For the occasion I decided to expand our already existing NetEye integration with the Atlassian ecosystem that you will find described in other previous blogs….
Read MoreBetween one trial run and another, in these summer days I’ve also taken my time to deepen the theme on the interaction between NetEye 4 and ticketing systems. For my tests I chose the Jira Service Desk Cloud, and I must honestly say that the result achieved was satisfactory 🙂 As a method of integration…
Read MoreTalking about IT security is now clearly synonymous with resilience! We are continuously and inevitably under attack… every organization must implement defensive principles and practices that avoid the worst damage and the least impact on its survival and development. From the data selection, to its collection and normalization, for its representation and analysis with techniques…
Read MoreLa trasformazione digitale crea continue nuove sfide per la gestione IT. Sono ora necessarie tecniche di monitoraggio avanzate, distribuite, scalabili ed automatizzate per analizzare quantità sempre maggiori di dati. NetEye, nella versione 4, accetta la sfida! NetEye offre una piattaforma di controllo completa in grado di raccogliere dati sulle prestazioni da ciascun sistema, analizzandoli rapidamente…
Read MoreEnd User Experience Monitoring allows for a “sensorial” analysis of the ways users consume IT services delivered within an organization and, increasingly often, from outside it as well. Everyone knows that IT services only generate value if they are available when needed and if they can achieve the target for which they were designed. Today…
Read MoreLa pausa natalizia é alle porte e con essa la voglia (… e la necessità!) di chiudere tutte le faccende dell’anno in corso per poi tornare in Gennaio pronti e carichi per affrontare le nuove sfide che ci riserva il 2016! La fine d’anno è tempo di bilancio e contemporaneamente anche di pianificazione! Saper pianificare…
Read MoreDie Weihnachtsferien rücken näher und mit ihnen der Wunsch (… und die Notwendigkeit) alle offenen Aktivitäten des laufenden Jahres abzuschließen, bevor im Januar die Herausforderungen des neuen Jahres in Angriff genommen werden. Das Jahresende ist der richtige Zeitpunkt für einen Rückblick, aber auch der Moment für die Planung des neuen Jahres! Eine angemessene Planung, bedeutet…
Read MoreThe Christmas break is coming and with it the desire (… and the need!) to close all the activities of this year before returning in January ready to face the new challenges in 2016! It is now the year’s end and the new year’s budget planning! To know how to properly plan means not only to be prepared…
Read MoreCreazione di un Service Portfolio Durante la fase di Servcice Strategy in ITL, prima di iniziare la redazione o la modifica del Service Porfolio è importante ottenere una panoramica più estesa dei servizi aziendali che sono riconosciuti a livello di business indipendentemente dal loro stato implementativo: Non più offerti: da dove proveniamo? Attualmente offerti e attivi:…
Read MoreErstellung eines Serviceportfolios Zur Erstellung oder Aktualisierung des Serviceportfolios (welches Teil der Service Strategy nach ITIL ist), ist es wichtig sich einen umfassenden Überblick über die Dienste im Unternehmen, unabhängig von deren Implementierungsstatus, zu verschaffen. Folgende Formen können dabei auftreten: Nicht mehr angebotene Dienste: Woher kommen wir? Aktuell angebotene und daher aktive Dienste: Wer sind…
Read MoreThe Creation of a Service Portfolio During the Service Strategy in ITIL, before starting with the redaction of a Service Portfolio it is important to obtain a wider overview of the Company Services that are recognized by the Business independently on their state of implementation: No longer offered: where do we come from? Currently active and…
Read MoreA new version of erizone-plugin-glpi rpm is available! Bug Fixing: The interface now ignores all installed softwares on “Retired>%” and “Expired>%” Computers The rpm is now available for NetEye 32 and 64 bit.
Read MoreA new version of erizone-plugin-glpi rpm is available! Bug Fixing: The interface now ignores all installed softwares on “Retired>%” and “Expired>%” Computers The rpm is now available for NetEye 32 and 64 bit.
Read MoreA new version of erizone-plugin-glpi rpm is available! Bug Fixing: The interface now ignores all installed softwares on “Retired>%” and “Expired>%” Computers The rpm is now available for NetEye 32 and 64 bit.
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