“A dashboard should tell a story or answer a question” “Dashboards should reduce cognitive load, not add to it“ Following the two best practices mentioned above I would like to consider the following use case: I am a NetEye customer with a single node implementation and I would like a dashboard that helps me to…
Read MoreNetEye is a constantly evolving solution that allows you to monitor the status of heterogeneous objects and collect metrics from different sources. Properly correlated, this data can become an important source of information for your business. With the 4.13 release we added an important tool that allows you to manage data: we upgraded InfluxDB to…
Read MoreNetEye4 provides the Icinga Template Library and includes several plugins ready for use. The Icinga Template Library (ITL) implements standard templates and object definitions which allows for the very quick and effective use of plugins. These definitions are read-only and available through the Icinga Director > Commands > External Commands menu. Most of the plugins…
Read MoreNetEye 4, thanks to the Director module, offers very powerful mechanisms when it comes to fetching data from external data sources. Among the external resources that can be configured in NetEye 4 there is clearly LDAP / Active Directory. This type of resource can be used for multiple purposes: Authentication of users Import of LDAP…
Read MoreIn a previous post, Valentina showed us how to configure Slack Notifications… and here I will similarly show you how to configure Telegram notifications on NetEye. Create a Telegram Bot A very easy way to create a bot on Telegram is through … another bot 😉 BotFather is a Telegram bot dedicated to the creation…
Read MoreRegularly updating operating systems is now an essential task. And the operating system at the base of NetEye (CentOS 7) must be regularly updated. But I still find many customers who for lack of time forget these updates and ask me if it’s possible to get an automatic report of them. And here I found…
Read MoreScheduling downtime is extremely useful, if not essential, for the correct management of a monitoring system. What exactly is downtime and what is the reason for having it? “Downtime can be scheduled for planned server maintenance or any other targeted service outage you are aware of in advance. Downtime suppresses notifications and can trigger other…
Read MoreAutomating the monitoring process in Enterprise environments is a challenge that led Icinga to create features such as their REST API and the Icinga Director module. In both new NetEye4 projects and those being migrated from NetEye3 to NetEye4, this challenge is one of the aspects that I highlight the most and is certainly one…
Read MoreIn one of my previous posts I described how to create a customized NetEye 3 Tactical Monitoring Overview dashboard with Grafana and Telegraf. Here I’d like to show you how you can create a similar dashboard (much faster) for NetEye 4. The NetEye 4 Tactical Overview quickly provides basic information on the status of hosts, services…
Read MoreGrafana has become one of the most used modules of NetEye. As many of you know, it’s very easy to export and import individual Grafana dashboards using the existing export functionality via JSON. [1] Unfortunately, there is no quick and easy way to export all dashboards and data sources at once and then implement a…
Read MoreWith this blog I want to show you how to use Grafana 5 and Telegraf to give NetEye 3’s Tactical Monitoring Overview a great new look. The current Tactical Monitoring Overview is based on the Thruk frontend, and provides a lot of information about the current monitoring status. This includes the status of hosts, services,…
Read MoreMost of our customers know and use NeDi for network discovery and inventory, and GLPI for asset management. These NetEye modules have two important results, if they are implemented and used in the best way: Having an active discovery tool to identify each device connected to the company network: from the main network devices to…
Read MoreHow important is the communication between IT and HR departments? One of the most complex situations I have to face during consultancy with our customers is the communication between the IT and the HR department. HR personnel have to manage information on new hires, resignations, reassignment and internal travel on a daily basis. Each of…
Read MoreIn my previous article I introduced what GDPR (General Data Protections Regulations) is, what measures it introduces, and how IT asset management (ITAM) can support it. In this second post we’ll see which IT asset management modules are available in NetEye, our IT System Management solution. Introduction Within ITSM (IT Service Management), ITIL defines the…
Read MoreIn questo e nel prossimo blog vorrei analizzare il ruolo dell’ IT Asset Management (ITAM) nell’adeguamento al nuovo regolamento generale sulla protezione dei dati (GDPR). In questo primo articolo introdurremo brevemente cosa è il GDPR, quali misure introduce e come la gestione degli asset IT possa supportarlo. Nella prossimo articolo vedremo quali moduli mette a…
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