Blog Entries

18. 12. 2024 Elena Valgoi AI, Atlassian

We Were all Wrong

Why Generalists Will Rule the World (Even with AI) November 30, 2022 marked a turning point. The release of OpenAI’s ChatGPT started a new era of AI-powered productivity, but also brought widespread uncertainty into the work environment. One of the most asked questions about AI is: …and we all got there. All of us, at…

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10. 12. 2024 Elena Valgoi Atlassian, Service Management

Atlassian News ~ End of the Year Edition

Welcome, everyone to our ‘End of the Year’ Atlassian News! A lot has happened this year in the Atlassian world, and staying up to date is a big challenge 😵 So… I’m here to do the dirty work for you, and summarize all the latest features and news from the Atlassian ecosystem (you’re welcome😂). So…

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23. 07. 2024 Elena Valgoi Atlassian, Knowledge Management, Service Management

Microsoft 365 for Jira – Outlook Email, Teams, Calendar

Discover how you can benefit from Microsoft 365 integration! Hello everyone! We’re happy to announce that the integration with Microsoft 365 and Jira is now available ❤ Read this article, to know how you can benefit from it 😉 🎉 🎇 Features in Jira Here’s the list of the most important features that you will…

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08. 05. 2024 Elena Valgoi Atlassian, Knowledge Management, Service Management

Atlassian News ~ team’24 Edition

News from Las Vegas #wewerethere A lot is going on in the Atlassian world and a lot of news was announced in the past days during Team ’24, an annual conference held in Las Vegas🎉 All the recorded sessions can be found here, …but if you want a quick summary of all the news, you’re…

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01. 10. 2023 Elena Valgoi Events, NetEye, SEC4U, Unified Monitoring

NETEYE USER GROUP 2023… #italianedition

The event of the year, the NetEye User Group, is back! The User group is not only a chance to inform our customers about new products and releases, but also an occasion to meet and exchange feedback and ideas. This year the NetEye Usergroup took place in Rocca Sveva, a centuries old villa located in…

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01. 10. 2023 Elena Valgoi Events, NetEye, SEC4U, Unified Monitoring

NETEYE USERGROUP 2023… NUREMBERG EDITION!

…also this year, Würth Phoenix & Gravitate organized the annual Usergroup DACH 2023 in Nuremberg. The Usergroup is not only a chance to inform our customers about new products and releases, but also an occasion to meet and exchange feedback and ideas. This year’s NetEye Usergroup took place in Nuremberg in the Romantik Hotel Rottner,…

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31. 07. 2023 Elena Valgoi Atlassian, Knowledge Management, Service Management

Atlassian News ~ July Edition

Welcome, everyone to our third “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…

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25. 05. 2023 Elena Valgoi Atlassian, Service Management

Enterprise Service Management — Verona Event

On May 18th, an event organized by Würth Phoenix and sponsored by Atlassian was held in Verona. The event was targeted at both new companies and existing customers who were interested in leveraging the Atlassian solutions. The afternoon session focused on providing participants with valuable insights into Enterprise Service Management (ESM), a highly relevant topic…

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25. 05. 2023 Elena Valgoi Atlassian, Service Management

Enterprise Service Management

Given the rapidly evolving business landscape, advancements in technology, and the increasing expectations of customers, companies must adopt a mindset of business agility, and Enterprise Service Management (ESM) represents a solution for companies striving to maintain competitiveness in the market. 💡 Enterprise Service Management is the extension of IT Service Management (ITSM) principles outside of the…

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25. 05. 2023 Elena Valgoi Atlassian, Service Management

Atlassian News ~ May Edition

Welcome, everyone to our second “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…

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02. 03. 2023 Elena Valgoi Atlassian, Knowledge Management, NetEye, Service Management

Atlassian Bi-Monthly News 🎉 ~ March Edition

Welcome, everyone to our first “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…

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27. 02. 2023 Elena Valgoi Atlassian, Knowledge Management, NetEye, Service Management

You’re Not Using Confluence the Right Way, Part 2

In my last article I used some examples to show how you can collaborate on Confluence. I talked about how it’s useful for knowledge management and project management, especially if integrated with the Atlassian suite. I also gave some examples on how it can be used at the enterprise level to improve communication. Today I…

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20. 02. 2023 Elena Valgoi Atlassian, Knowledge Management, NetEye, Service Management

You’re Not Using Confluence the Right Way

Have you ever wondered if you’re using Confluence to its full potential? Confluence is such a flexible tool, and can be used in so many ways, that a lot of people get confused about it. Many customers have asked me what’s the added value of this tool compared to others, so here’s a short guide…

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10. 02. 2023 Elena Valgoi DevOps, Events, NetEye, Service Management

Atlassian new products’ announcements! Wuerth Phoenix goes to Unleash Berlin!

Unleash is an event powered by Atlassian, which aims to bring together partners, customers and Jira enthusiasts in one single location. The event took place on February 9th in Berlin… and I was there! Berlin’s event, Unleash, was mainly dedicated to empowering agile & DevOps teams, therefore mainly focusing on Jira. The day started with…

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11. 01. 2023 Elena Valgoi Service Management

Agile Adoption Is Hard… So What’s the Secret Sauce?

Gartner said it in 2020, but how is it going? Lets’ take a look at some statistics…  The pandemic has forced companies to adopt an Agile approach, especially in order to improve communication among distributed teams. Teams in the software industry have seen an increase in Agile practices from 37% to 86%2.  Therefore, most companies…

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