Blog Entries

16. 04. 2025 Tobias Goller NetEye, Unified Monitoring

Application Performance Monitoring in NetEye with Elastic APM and OpenTelemetry

Lately I’ve been receiving more and more inquiries about whether we can integrate OpenTelemetry into our NetEye system, and what the analysis would look like. For this reason, I’d like to use this article to briefly describe the range of features we offer with our NetEye Elastic APM solution. In today’s fast-paced digital landscape, ensuring…

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16. 04. 2025 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.41

Fix Tornado Filters names and descriptions editing We fixed an issue in Tornado related to the editing of new Filters names and descriptions, which would have resulted in an error. List of updated packages To solve the issue, the following packages have been updated

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14. 04. 2025 Elena Valgoi AI, Atlassian, Events, Knowledge Management, Service Management

Atlassian: What’s New and Next

Atlassian’s latest drop at Team ’25 Last week, Anaheim (California) was buzzing with energy as Atlassian Team ’25 kicked off 💥, and the initial announcements were already generating considerable excitement. From groundbreaking new products to enhanced features designed to streamline workflows, the latest news is coming out, promising to empower teams with even greater agility…

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12. 04. 2025 Marco Berlanda Development, Front-end, UI, UX

Please STOP Designing for Failure: How Optimism Can Transform Your UX

At the beginning of March 2025, my colleague Oscar and I attended the VueJS Amsterdam 2025 conference, and among the hundreds of very cool new concepts and ideas we had a chance to discover, one particular talk stood out for me: for the first time it felt like a utility library was actually including tools…

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08. 04. 2025 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.41

Fix Elasticsearch read-only indices check We fixed an issue related to the 01002_elastic_indices_read_only_check.sh light health check, which checks if some indices are present in Elasticsearch in a read-only state. The check may have wrongly recognized as in read-only also some indices where the read_only_allow_delete or read_only properties were set to false. List of updated packages…

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07. 04. 2025 Alessandro Paoli Asset Management, GLPI, NetEye

Automating GLPI Migration from System OnPrem to NetEye Cloud

In the context of IT management, migrating data between different environments can be a critical activity. GLPI is a widely used open-source platform for IT asset and help desk management. When transitioning from an on-premise instance to a cloud version (such as NE4 Cloud), the migration process can become extremely complex. This article analyzes a…

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03. 04. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: Icingaweb2 Module Neteye security update Type/Severity NetEye Product Security has rated this update as having a security impact of Low Topic An update for the package icingaweb2-module-neteye is now available for NetEye 4. Security Fix for NetEye 4.41 For details on how to apply this update, which includes the changes described in this advisory, refer…

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01. 04. 2025 Mattia Codato Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: Icingaweb2 Module Reporting security update Type/Severity NetEye Product Security has rated this update as having a security impact of High Topic An update for the package icingaweb2-module-reporting is now available for NetEye 4. Security Fix for NetEye 4.41 For details on how to apply this update, which includes the changes described in this advisory, refer…

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01. 04. 2025 Mattia Codato Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: Icingaweb2 Module Director security update Type/Severity NetEye Product Security has rated this update as having a security impact of Medium Topic An update for the package icingaweb2-module-director is now available for NetEye 4. Security Fix for NetEye 4.41 For details on how to apply this update, which includes the changes described in this advisory, refer…

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01. 04. 2025 Gabriele Bocchi Downloads / Release Notes, NetEye, Unified Monitoring

NetEye 4.41 Release Notes

Welcome to version 4.41 of our NetEye v4 Unified Monitoring Platform. Spring is just around the corner, and could there be a better time for a hike to the beautiful Lake of Valdurna (Durnholzer See)? Nestled deep in the Valle di Valdurna in Val Sarentino, this triangular alpine lake stretches 900 meters long and 350…

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31. 03. 2025 Davide Sbetti Development, DevOps, NetEye

Reducing the NetEye ISO Size: How to Carefully Choose the Right Packages!

If you’re a NetEye regular, you may have downloaded the NetEye ISO at least once in your life. And if you did, you probably discovered that you had a bit of free time before the download was completed and the ISO was ready to be used. Why’s that? Because until a couple of weeks ago,…

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31. 03. 2025 Csaba Remenar NetEye, Service Management

Improving Your Backup of MariaDB

Choosing the right backup solution is critical for system administrators and IT professionals. The upcoming NetEye 4.41 version will bring an update to MariaDB, moving from version 10.3 to 10.11. This makes it especially timely to explore the opportunities offered by the Mariabackup tool in order to be fully prepared for the changes ahead. This…

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31. 03. 2025 Fabiana Pittalis Atlassian, Service Management

Perfect Synergy: JSM and Confluence, a Winning Combination for Your Support

In the world of customer support, efficiency is key. And what could be more efficient than a system that allows customers to find answers on their own, and agents to solve problems in record time? The answer is the integration between Jira Service Management (JSM) and Confluence, Atlassian’s knowledge base. The Benefits of Integration JSM…

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31. 03. 2025 Mirko Morandini Asset Management, GLPI, Knowledge Management, NetEye

GLPI: Automated Inventory Without Using GLPI Agents

Key takeaways: A comprehensive asset management database must necessarily be fed both automatically and by hand. Of course, the more data you can import automatically, the more the manual activity can focus on improving coverage, on adding responsibilities, descriptions and other data that is not (yet) available digitally, and of course on cross-checking and improving…

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31. 03. 2025 Luigi Miazzo Development, Documentation

Discovering AVX2 Requirements for Elasticsearch’s ELSER Model – The Hard Way

At Würth Phoenix, we’re no strangers to the ever-evolving world of technology. As part of our continuous innovation process and culture, we’ve been enhancing our user guide to support Elasticsearch’s ELSER model for semantic search. The goal is to improve the efficiency and accuracy of our searches, powered by machine learning. However, in typical developer…

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