Take Control of Your Assets from Anywhere with Just a Wave of Your Hand!
Today I want to elaborate on how Jira CMDB (Configuration Management Database) works, and how we successfully integrated it with Stratacom’s Barcode Scanning Solution for Jira Service Management and Assets. The integration of the two should significantly enhance user experience and provide a swift and seamless solution for managing company assets.
What Is the Jira CMDB?
At its core, the Jira CMDB allows organizations to keep track of all their configuration items (CIs) such as hardware, software, networks, and other assets within Jira Service Management. The CMDB helps you manage IT infrastructure by providing:
- Asset and CI tracking: Ensures that every component in your infrastructure is recorded, updated, and traceable
- Relationship management: Visualizes how assets (CIs) interconnect and impact each other, which is essential for understanding dependencies when making changes or solving incidents
- Improved ITSM capabilities: By linking CIs to Jira issues, the CMDB enables better incident management, problem management, change management, and asset management workflows
Managing your configuration items (CIs) efficiently can be challenging, especially in large environments with thousands of assets. That’s where Stratacom’s Barcode Scanning Solution comes into play.
Stratacom’s Barcode Scanning Solution for Jira Service Management & Assets
Stratacom’s Barcode Scanning Solution integrates seamlessly with Jira Service Management and its Assets module, making asset management easier and more efficient. This solution allows for real-time inventory updates and improved visibility of assets by incorporating barcode technology.
How does it work?
Stratacom’s Barcode Scanning for Jira has the following features:
- Barcode Labeling: You can generate barcodes for physical assets and print labels directly from Jira Assets. Every piece of hardware or asset gets a unique identifier in the form of a barcode, which is associated with the corresponding record in your CMDB.
- Mobile Scanning: Using mobile devices equipped with barcode scanners (or even smartphones), your team can quickly scan the barcode on an asset to retrieve or update information. The system will pull the CI record from Jira Assets in real time, streamlining asset audits, tracking, and management.
- Data Sync: The data gathered via barcode scanning is instantly synced with Jira. When you scan an asset, it automatically updates the asset’s status, location, or ownership details. This eliminates manual data entry errors and ensures that your CMDB remains up-to-date.
Key Benefits:
- Simplified Asset Management:
- By using barcodes, you can track thousands of assets easily. Each scan pulls up the asset’s history, its location, and current status, allowing for quick decision-making.
- Real-Time Updates:
- Every barcode scan updates the corresponding record in Jira, ensuring your asset information is always current. This is vital for tracking the lifecycle of hardware or software components, especially when conducting audits or performing maintenance.
- Improved Efficiency:
- No need for cumbersome manual entry or searching through spreadsheets. The solution allows for faster, more accurate data collection and management.
- Incident and Change Management:
- Scanning a barcode on an asset during an incident helps agents quickly identify the CI’s criticality and its relationships to other systems. This can drastically speed up the resolution process by providing instant access to relevant information in the CMDB.
- Inventory and Audits:
- Conducting asset audits becomes straightforward. Walk through a data center or office with a barcode scanner, scanning items as you go, and all changes are updated directly in Jira.
- Seamless Integration:
- Stratacom’s solution is built to work within Jira’s ecosystem, meaning there’s no need for complex custom setups. It uses Jira’s familiar interface, making it intuitive for users.
If your organization is managing thousands of IT assets across multiple offices and data centers and they are recorded in Jira’s CMDB, combining that with barcode scanning takes efficiency to the next level. By automating the tracking and updating of assets through barcode technology, this solution reduces human error, increases accuracy, and streamlines asset and configuration management processes. It’s the perfect way to ensure your Jira CMDB remains accurate and up-to-date while simplifying the day-to-day tasks of your IT and facilities teams.
Check out my upcoming blog for essential tips on customizing app installations, setting up asset pickers, editing forms, and managing object relationships.
These Solutions are Engineered by Humans
Did you find this article interesting? Does it match your skill set? Our customers often present us with problems that need customized solutions. In fact, we’re currently hiring for roles just like this and others here at Würth Phoenix.
Valentina Da Rold
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