Giuseppe Arrabito, System Architect and Open Source specialist at La Sapienza
After the University of Bologna, Udine and Trento also the largest Italian business school La Sapienza in Rome has installed NetEye. Key decision factors according to the IT department of La Sapienza were the easy integration of the solution into the existing infrastructure and its Open Source business model, providing more openness in adapting the solution to individual requirements and assuring lower investment and maintenance costs compared to varoius commercial offerings on the market.
“With the adoption of NetEye we have been able to perform an effective and efficient monitoring of all our systems and services. The response time of the service desk has been minimized and we are now promptly notified in case of problems in order to prevent any inconveniences timely”, says Giuseppe Arrabito, Systems Architect and Open Source specialist at La Sapienza. La Sapienza will also introduce standardized Service Management processes according to the ITIL standards and the Asset and Inventory Management modules integrated in NetEye. Considering the number of students, with more than 130,000 inscriptions La Sapienza University is not only the main Italian business school, but the largest university all over Europe.
When using Kibana in environments that require a proxy to reach external services, you might encounter issues with unrecognized SSL certificates. Specifically, if the proxy is exposed with its own certificate and acts as an SSL terminator, requests made by Read More
In a previous post we went through the configuration of the Elastic Universal Profiling in NetEye, we saw how we can profile applications written in programming languages that do not compile to native code (for example python, php, perl, etc.). Read More
Elastic 8.16, which comes with NetEye 4.39, made Elastic Universal Profiling generally available for self-hosted installations. This means that NetEye SIEM installations will now be able to take advantage of the continuous profiling solution by Elastic. In this blogpost we'll Read More
In the first part of this series, we explored how Jira Service Management (JSM) helps streamline Incident Management, aligning with ITIL v4 best practices. Incident Management aims to restore normal service operation as quickly as possible after a disruption, ensuring Read More
Hello everyone! Today, I'd like to briefly discuss an improvement to the update and upgrade procedures that we've started to adopt with NetEye 4.39! What we wanted to improve One aspect that made quite an impact was that whenever the Read More