Blog Entries

24. 10. 2024 Mattia Codato Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We fixed a bug in the host and service search configuration with custom fields that generated an error if only one of the two fields was filled in. SIEM – Log Management We have resolved a bug that caused one of our custom Elasticsearch procedures to fail. This script enabled users to modify index templates…

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22. 10. 2024 Damiano Chini Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We resolved a bug in the Elastic Agent which was causing the Elastic Agent to temporarily losing its state (namely the state.enc file) during updates. We updated the following packages:

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22. 10. 2024 William Calliari Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

Assetmanagement – GLPI We fixed a bug for the GLPI single sign on, where every login through the SSO would write two line of updates for the user permissions to the user object history. SIEM – Log Management We resolved a bug in Elasticsearch that occurred when a mount (for example, an NFS share) was…

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21. 10. 2024 Marco Berlanda Real User Experience, UX

How Good UX Boosts Business and Cuts Costs

User experience (UX) has become a vital component for companies that strive to stand out in today’s competitive markets. Whatever the digital product may be, a solid UX design ensures that interactions between users and software are intuitive, efficient and satisfying. It’s pretty easy to understand the benefits of such an approach in a consumer-oriented…

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18. 10. 2024 Matteo Cipolletta Log Management, Log-SIEM, NetEye

Offloading Data Enrichment to Satellite Machines with Logstash

In high-demand environments, efficiency isn’t just an advantage – it’s essential. One of the biggest hurdles we encountered was the overwhelming strain placed on NetEye’s (Elastic) master nodes during the data enrichment process. As data volumes skyrocket, so do the complexity and the need for a smarter approach. Enter our game-changing solution: offloading data enrichment…

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18. 10. 2024 Franco Federico DevOps

My Laptop Is Broken …. What Can I Do?

In this blog post I’m abandoning advice and tips on our software suite for once and moving on to show you an important best practice that we recommend to all our customers for their servers. But what do you do for laptops, which are our primary work tool? I didn’t think much about it…. While…

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18. 10. 2024 William Calliari Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

Monitoring We have resolved an issue where icinga2 would fail to write state changes to the IDO and execute notifications during shutdown. We updated the following packages:

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17. 10. 2024 Fabiana Pittalis Atlassian

Automating Processes with Jira: Boost Your Efficiency

Tired of wasting time on repetitive, mundane tasks? Want to focus on more strategic activities while saving time and money? Looking to automate emails to your team? Well, automating your processes with Jira is the solution for you! What is Automation in Jira? Jira helps you automate repetitive tasks so you can focus on what…

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16. 10. 2024 Alessandra Castiglioni Atlassian

Unlocking Jira’s Power: Mastering Issue Security and Permissions

Imagine you’re working on a project that involves sensitive company information. How can you ensure that only the right people can see and edit this data? Jira has the answer! In today’s fast-paced digital landscape, security remains a top priority for project management tools. In Jira, leveraging Issue Security Schemes alongside Permission Schemes ensures that…

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15. 10. 2024 Fabrizio Dovesi Atlassian, Service Management

Streamline Your Product Roadmap Decision-making Process with Jira Product Discovery

An introduction to the recently released Jira Product Discovery tool and its potential relevance and utility for your team. In what scenarios would this solution offer users a valuable benefit? We’re all familiar with the process of decision-making. We’re also all aware of the challenges that can arise when a decision, such as by product…

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11. 10. 2024 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

SIEM – Log Management We have resolved an issue in the update and upgrade process for the Elastic Stack. Previously, if the Enrollment Token for our Elastic Agent was manually revoked, the procedure could encounter an error when attempting to regenerate it. Alyvix We fixed a bug affecting cloned Alyvix dashboards for performance graphs. Previously,…

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07. 10. 2024 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We have resolved an issue that could have led to the failure of the installation process during initial setups. This problem arose from a temporary absence of an entry in the /etc/hosts file, which in turn hindered the startup of nginx. We updated the following packages:

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04. 10. 2024 Emil Fazzi APM, ITOA

How to Restrict Viewing Access in Grafana Dashboards Based on Alyvix Tags

With the introduction of Alyvix Tags in NetEye 4.38, we’ve given users the ability to filter test cases and reports based on their tags, making it easier to focus on the specific test cases that matter to each department or subdivision within a tenant. One of the requests that emerged from this new feature was…

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03. 10. 2024 Luigi Miazzo Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We have implemented a verification step in the neteye install, update, and upgrade processes to verify Kibana’s connectivity to the fleet integration endpoint when the NetEye instance operates behind a proxy without direct Internet access. Additionally, we have revised our User Guide to provide detailed instructions on configuring this aspect. Moreover, the rolling restart process…

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03. 10. 2024 Damiano Chini Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We updated the Elastic Stack to version 8.15.2, which fixes some known issues present with versions 8.15.1 (the version previously used in NetEye for Elasticsearch, Kibana, Logstash and APM) and 8.15.0 (the version previously used in NetEye by Elastic Agents and Beats). For more details please refer to the official Elastic release notes. We updated…

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