Blog Entries

29. 09. 2022 Gabriele Cecco Asset Management

Jira Discovery: how to have devices always updated

Here we are at the third part of this journey. After seeing how to discover assets and how to import assets discovered by the Discovery-Tool into Jira, in this part we will see how to set up a service and ensure that the objects imported into the Asset module are always up to date. The…

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27. 09. 2022 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.23

We fixed a bug, where on clusters some services could have been started, by some system packages configuration, before the corresponding drbd were mounted. For NetEye 4.23 we updated the following packages: httpd-neteye-config, httpd-neteye-config-autosetup to version 1.11.1-1 nginx-neteye-config, nginx-neteye-config-autosetup to version 1.7.1-1

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27. 09. 2022 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.24

We fixed a bug, where on clusters some services could have been started, by some system packages configuration, before the corresponding drbd were mounted. For NetEye 4.24 we updated the following packages: httpd-neteye-config, httpd-neteye-config-autosetup to version 1.12.1-1 nginx-neteye-config, nginx-neteye-config-autosetup to version 1.7.1-1

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27. 09. 2022 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.25

We fixed a bug, where on clusters some services could have been started, by some system packages configuration, before the corresponding drbd were mounted. Moreover, we fixed a bug in the Icingaweb2 module Director, which was causing Director deployments to remain blocked in case the automatic deployments done by the Director Jobs were encountering connection…

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24. 09. 2022 Mattia Codato Development, NetEye

Consultant for a Day (or Three)

In August I had the opportunity to assist an experienced consultant who was upgrading a NetEye cluster. Now, I’m a software developer, and while I know the consultants here who work with clients, I’ve always worked at the Würth Phoenix offices. I’ve never actually gone out in the field. So my goal was to try…

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24. 09. 2022 Charles Callaway Documentation

Making Your Own Video (Tutorials), Part 10: Animation

Since one apparently just can’t have enough parts of a multi-part blog post, why not one more? Let’s depart slightly from the usual themes, because I want to talk about something that’s applicable to videos that are slightly more marketing oriented than your typical tutorial videos. Of course you could always make full-blown marketing videos…

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22. 09. 2022 William Calliari Bug Fixes, NetEye

Bug Fixes for NetEye 4.25

We fixed a bug, where using SSO in NetEye with an external backend sometimes didn’t create the roles for the icingaweb internal SSO. For NetEye 4.25 we updated the following packages: icingacli, icingaweb2, icingaweb2-autosetup, icingaweb2-common, icingaweb2-devel, icingaweb2-selinux, icingaweb2-userguide to version 2.10.1_neteye1.109.2-1

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19. 09. 2022 Davide Sbetti Log-SIEM, Machine Learning

Elasticsearch ML Models and Inference: Real-Time Classification

In a previous article, we explored the Machine Learning capabilities of Elasticsearch, which allowed us to apply anomaly detection techniques to our data, and helped us discover some really interesting facts as a result of our analysis. But can we take that idea even further? For instance, could we use data we’ve already collected to…

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19. 09. 2022 Elena Valgoi Events, NetEye, SEC4U, Unified Monitoring

NETEYE USERGROUP 2022… NUREMBERG EDITION!

After two years of online events, we finally made it to organize a live event in Germany! And it was a huge success! The Usergroup is not only a chance to inform our customers about new products and releases, but also an occasion to meet and exchange feedback and ideas. This year’s NetEye Usergroup took…

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13. 09. 2022 Alessandro Romboli NetEye

Installing and Configuring Monitoring Agents in a Windows Domain – Part 2

Scenario In this blog I’ll describe some advanced features of the DSC platform in order to automate the configuration of the monitoring agents. I’ve already described the basic topics in the first part of this blog: Installing and Configuring Monitoring Agents in a Windows Domain – Part 1 But just as a quick reminder, DSC…

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13. 09. 2022 Fabrizio Dovesi Service Management

“Würth Phoenix Automation Rules! ” – How to Save Time and Money with Jira Cloud Automations

A deep dive into the Jira Cloud Automations, by exploring how they work, who can manage them and, most importantly, why they will definitively save you money and time (…and not only). In ITIL4 there are 7 guiding principles, listed below, recommended to organizations. By definition: “A guiding principle is a recommendation that provides universal…

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07. 09. 2022 Damiano Chini Bug Fixes, NetEye

NetEye 4 Core, Asset and SLM – Security Advisory – Multiple Vulnerabilities

Synopsis Important: Multiple Security updates for NetEye 4 Type/Severity Security Advisory: Important Topic Wuerth Phoenix has released some Critical Patches (CPs) for NetEye 4. These CPs resolve multiple vulnerabilities related to Privilege Escalation and authenticated remote command execution (RCE) exploits. Description GLPI was affected by an SSRF vulnerability in the External Calendars feature of the GLPI…

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31. 08. 2022 Camilla Biamino Events, SEC4U, Webinar

Elastic and the Cyber Security of Würth Phoenix

🛡️ A remarkable synergy was created between our SATAYO platform and the Elastic solution, which generated the first solution capable of covering even the most important phase of the attack à la reconnaissance. Curious? Sign up for the seminar 👇🏼

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24. 08. 2022 Elena Valgoi Events, Service Management, Webinar

On-premise or cloud? This is the dilemma…

This is Jim. Jim is an IT manager working for a company based in London. His company has been using Jira for maaaaaany years. He is quite happy with the tools and has experienced better communication within his and other teams, faster delivery times, and a greater UX as a consequence. It’s the middle of…

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23. 08. 2022 Mirko Morandini Service Management

Should I Implement a Complex or a Lightweight Service Catalogue?

Creating a “Service Catalogue” What do you do all the day in your IT department? You provide services, in this case IT-related services, to the employees of your company. This includes the personal services for each employee, depending on his/her position and tasks (computers, software, internet connection, etc.) and all the strategic services for running…

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