31. 03. 2025
NetEye, Service Management
Over the last few weeks I’ve had the opportunity to install my first NetEye 4 at
a customer site, and now I’d like to report to you about my experience.
NetEye 4 comes with the Icinga2 monitoring engine, and we are using Icinga
Director for managing the monitoring configuration. Obviously we have started
to integrate all the additional wonderful NetEye 3 features into NetEye 4. At
the moment the NagVis, NetEye Event Handler and Analytics (Influx with Grafana
dashboards) modules are working.
The very modern user interface that comes with Icinga2 is quite pleasing to our
customers. Configuring monitoring through Director has also become more
intuitive. I should note that the configuration process for Icinga2 must be
carried out differently than in our existing NetEye 3 interface, and that this
new process takes a bit of getting used to.
With Director, it is easier to assign the various notifications and service
templates to hosts. The new method is to use filtering expressions to assign
notifications or service templates. Furthermore, you can define custom
variables such as location, floor, type, operating version, etc., which will
simplify assignment via your filters.
From NetEye 4 on, we are going to use the Icinga monitoring agent, which
has its own monitoring libraries, and the NSClient++ agent. Another
customer-pleasing functionality is distributing Windows monitoring agents
by using a dedicated PowerShell script. This new installation routine will
give you the ability to have the agent automatically install itself on a
server, and register that server with the monitoring server. It will even
automatically define service checks for you that you specify.
For user authentication, you can create local NetEye users, or use LDAP or
Active Directory authentication. For the latter method, it is quite simple
to integrate Active Directory groups for authentication with NetEye 4. And
last but not least, from NetEye 4 onwards you will be able to log out of a
server from within your monitoring application.
Finally, I encourage you to follow the new improvements and features added to
NetEye 4 by following our blog.
Tobias Goller
NetEye Solution Architect at Würth Phoenix
I started my professional career as a system administrator.
Over the years, my area of responsibility changed from administrative work to the architectural planning of systems.
During my activities at Würth Phoenix, the focus of my area of responsibility changed to the installation and consulting of the IT system management solution WÜRTHPHOENIX NetEye.
In the meantime, I take care of the implementation and planning of customer projects in the area of our unified monitoring solution.
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