Blog Entries

22. 07. 2016 Sandro Santinato NetEye

Updated Package application-latency-web-1.9.5-1

ChangeLog: Fixed bug: deleted tag not removed from table (RUEF-182) Fixed bug: error if no data found (RUEF-197) Fixed bug: errors in aggregate table when no data (RUEF-185) Fixed bug: When changing the dashboard chart type the timeperiod is lost (RUEF-203)

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22. 07. 2016 Sandro Santinato NetEye

Updated Package application-latency-web-1.9.5-1

ChangeLog: Fixed bug: deleted tag not removed from table (RUEF-182) Fixed bug: error if no data found (RUEF-197) Fixed bug: errors in aggregate table when no data (RUEF-185) Fixed bug: When changing the dashboard chart type the timeperiod is lost (RUEF-203)

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22. 07. 2016 Sandro Santinato Downloads / Release Notes, NetEye

Updated Package application-latency-web-1.9.5-1

ChangeLog: Fixed bug: deleted tag not removed from table (RUEF-182) Fixed bug: error if no data found (RUEF-197) Fixed bug: errors in aggregate table when no data (RUEF-185) Fixed bug: When changing the dashboard chart type the timeperiod is lost (RUEF-203)

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22. 07. 2016 Arianna Cunaccia EriZone & OTRS, Non categorizzato

Save the Date! Customer TouchPoint – Bolzano, 27 settembre

Nuovi approcci e tecnologie per rendere più efficace e strutturato il servizio alla clientela Rapidità, flessibilità, efficienza. Nell’assistenza cliente sono queste le caratteristiche che non devono mancare. Ecco perchè soluzioni di Service Management e Ticketing rivestono ormai un ruolo chiave nell’amministrazione e organizzazione  delle richieste di servizio, aiutando le aziende nel processo di continuo miglioramento….

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22. 07. 2016 Arianna Cunaccia EriZone & OTRS, Unkategorisiert

Save the Date! Customer TouchPoint – 27. September, Bozen

Neue Wege im Kundenservice dank erhöhter Prozesseffizienz in der IT Die schnelle und flexible Bearbeitung von Kundenfragen ist zu einem entscheidenden Erfolgskriterium für den Unternehmenserfolg geworden. Das Zusammenspiel zwischen Kundenbetreuung und IT, zwischen Supportprozessen und Software-Innovation nimmt dabei eine zentrale Rolle ein. Welche organisatorisch-kompetenzseitigen Anstöße führen dabei zum Ziel? Was ist aus technologischer Sicht sinnvoll…

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22. 07. 2016 Arianna Cunaccia Service Management

Save the Date! Customer TouchPoint – September 27, Bolzano

New approaches and technologies for a more efficient customer service Speed, flexibility and efficiency are mandatory characteristics of quality Customer Service. That is why service management and ticketing solutions now play a key role in the administration and organization of the service requests, helping companies in the process of continual improvement. These solutions, in addition,…

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21. 07. 2016 Sandro Santinato NetEye

Updated Package neteye-thruk-1.88.4_neteye1.2.10-1

Attention! Do not worry about the lower version 1.88.4! It is a newer release anyway. We just fixed an error in our versioning. So you can update without problems. ChangeLog: Fixed bug where Panorama can’t find all_in_one js after update (NETHRUK-82) Fix Thruk version in package (NETHRUK-83)

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21. 07. 2016 Sandro Santinato NetEye

Updated Package neteye-thruk-1.88.4_neteye1.2.10-1

Attention! Do not worry about the lower version 1.88.4! It is a newer release anyway. We just fixed an error in our versioning. So you can update without problems. ChangeLog: Fixed bug where Panorama can’t find all_in_one js after update (NETHRUK-82) Fix Thruk version in package (NETHRUK-83)

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21. 07. 2016 Sandro Santinato Downloads / Release Notes, NetEye

Updated Package neteye-thruk-1.88.4_neteye1.2.10-1

Attention! Do not worry about the lower version 1.88.4! It is a newer release anyway. We just fixed an error in our versioning. So you can update without problems. ChangeLog: Fixed bug where Panorama can’t find all_in_one js after update (NETHRUK-82) Fix Thruk version in package (NETHRUK-83)

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21. 07. 2016 Sandro Santinato Downloads / Release Notes, NetEye

Updated Package neteye-plugins-interfacetable-0.05_neteye1.0.0-1

ChangeLog: Minor modifications in neteye-interfacetable v5 and release (NPI-1)

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21. 07. 2016 Sandro Santinato NetEye

Updated Package neteye-plugins-interfacetable-0.05_neteye1.0.0-1

ChangeLog: Minor modifications in neteye-interfacetable v5 and release (NPI-1)

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21. 07. 2016 Sandro Santinato NetEye

Updated Package neteye-plugins-interfacetable-0.05_neteye1.0.0-1

ChangeLog: Minor modifications in neteye-interfacetable v5 and release (NPI-1)

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21. 07. 2016 Arianna Cunaccia Asset Management, NetEye

Diventa un esperto GLPI! 20-21 settembre – Bolzano

Ti invitiamo al training per la gestione di componenti hardware e software di apparecchiature informatiche e l’assistenza “Help desk” con GLPI. Le giornate formative, realizzate da Würth Phoenix, ti offriranno la possibilità di entrare in contatto con i nostri esperti per approfondire le tue conoscenze amministrative e ottimizzare i processi di manutenzione della tua azienda….

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20. 07. 2016 Sandro Santinato NetEye

Updated Package neteye-thruk-1.88.5-neteye1.2.9

ChangeLog: Changed the top main menu NetEye Logo (NETHRUK-81) Fixed bug where icons next to plugins in Thruk Configuration were missing (NETHRUK-70) Fixed bug where Thruk version was wrong in CGI pages (NETHRUK-74)

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20. 07. 2016 Sandro Santinato NetEye

Updated Package neteye-thruk-1.88.5-neteye1.2.9

ChangeLog: Changed the top main menu NetEye Logo (NETHRUK-81) Fixed bug where icons next to plugins in Thruk Configuration were missing (NETHRUK-70) Fixed bug where Thruk version was wrong in CGI pages (NETHRUK-74)

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