Der Service Dispatcher ist ein nützliches Tool um Tickets dem richtigen Kompetenzzentrum (Queue) zuzuweisen. Dies erfolgt anhand des ausgewählten Ticket-Service und des Unternehmens (Kunde) welche das Ticket erstellt hat. Der neue Advanced Service Dispatcher erlaubt nun die volle Kontrolle über die Ausführungsreihenfolge zu übernehmen und nach zusätzlichen Bedingungen zu filtern. Zusätzlich können nun Regular Expressions…
Read MoreThe Classic Service Dispatcher is a powerful tool to sort tickets into the right center of competence (queue) by looking primarily on the ticket service and the company (customer) who opened the ticket. The new Advanced Service Dispatcher brings full control on the execution order and allows filtering by additional conditions and Regular Expression matching…
Read MoreIl classico Service Dispatcher serve per assegnare i ticket al loro corretto centro di competenza (coda/queue), grazie ad un primo sguardo al servizio del ticket (service) e al cliente che ha aperto il ticket. Il nuovo Advanced Service Dispatcher permette di utilizzare ulteriori campi come filtro e garantisce un controllo totale sull’ordine di esecuzione. Oltre…
Read MoreChangelog: Bugfix: Cache and Metadata index were not cleaned after update (NDOC-1)
Read MoreChangelog: Bugfix: Cache and Metadata index were not cleaned after update (NDOC-1)
Read MoreChangelog: Bugfix: Cache and Metadata index were not cleaned after update (NDOC-1)
Read MoreChangeLog: [NECLUST-13] – paths inside /etc/sysconfig/rrdcached are not updated during cluster initialization [NECLUST-14] – not working cluster.conf shipped with package [NECLUST-12] – Delay fencing in a two node cluster to prevent fence races or “Fence Death” scenarios
Read MoreChangeLog: [NECLUST-13] – paths inside /etc/sysconfig/rrdcached are not updated during cluster initialization [NECLUST-14] – not working cluster.conf shipped with package [NECLUST-12] – Delay fencing in a two node cluster to prevent fence races or “Fence Death” scenarios
Read MoreChangeLog: [NECLUST-13] – paths inside /etc/sysconfig/rrdcached are not updated during cluster initialization [NECLUST-14] – not working cluster.conf shipped with package [NECLUST-12] – Delay fencing in a two node cluster to prevent fence races or “Fence Death” scenarios
Read MoreChange Log: Fixed bug: Malformed JSON string in check_eventhandler (NEVHA-25)
Read MoreChange Log: Fixed bug: Malformed JSON string in check_eventhandler (NEVHA-25)
Read MoreChange Log: Fixed bug: Malformed JSON string in check_eventhandler (NEVHA-25)
Read MoreChangeLog: check_iftraffic.pl: Fix 32/64 bit counter detection check_interface_traffic.pl: Fix exitcode on problem interface (down)
Read MoreChangeLog: check_iftraffic.pl: Fix 32/64 bit counter detection check_interface_traffic.pl: Fix exitcode on problem interface (down)
Read MoreChangeLog: check_iftraffic.pl: Fix 32/64 bit counter detection check_interface_traffic.pl: Fix exitcode on problem interface (down)
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