14. 06. 2021
Asset Management, Service Management
Se sei un cliente registrato puoi accedere al tuo account sul nuovo WÜRTHPHOENIX Service Desk Portal!
Il nostro nuovo Portale Service Desk è basato sull’ultima versione di IT-Service Management solution EriZone.
Vai su http://servicedesk.wuerth-phoenix.com tramite il tuo dispositivo preferito e clicca su “Forgot password?”:
Inserisci il tuo indirizzo e-mail con il quale sei registrato:
Clicca sul link ricevuto tramite e-mail (simile a http://servicedesk.wuerth-phoenix.com/otrs/customer.pl?Action=CustomerLostPassword;Token=XXXXXXXX)
Verrai indirizzato alla seguente pagina:
A questo punto riceverai la tua password via e-mail. Potrai usare questa password per fare il login iniziale:
La semplice interfaccia di WÜRTHPHOENIX EriZone ti permetterà di gestire tutte le tue richieste:
e di creare ticket per i servizi sottoscritti:
Non esitare a contattarci in caso necessiti di assistenza per il nuovo WÜRTHPHOENIX Service Desk Portal. Contact
Oreste Attanasio
Team Leader Service & Support at Würth Phoenix
I graduated in Applied Computer Science at the University of Bolzano in 2006. After 3 years of experience as consultant in a small IT business IT I decided to move on, and found Würth Phoenix as a good starting point for a career.
After serving several years as a developer, consultant and support engineer, I now lead the Service & Support Team and aim to deliver best quality services to our customers, by helping them using our products together with the strength of Open Source, in which I strongly believe.
Author
Latest posts by Oreste Attanasio
09. 03. 2021
Contribution, NetEye, Unified Monitoring
NeDi 1.9 security advisory
04. 02. 2020
NetEye, Service Management
Microsoft will Deny Plain LDAP Connections to AD Beginning March 2020
25. 03. 2019
Log Management, Log-SIEM, NetEye, Unified Monitoring
Safed improvements since 1.10.1
14. 08. 2018
Unified Monitoring
NagMap and Google Maps