Come dice Crozza nella sua parodia di Bersani questa può effettivamente essere la sensazione di un service desk che si trova a cercare di risolvere dei problemi sull’infrastruttura senza averne di fatto nessun accesso perché questo è gelosamente custodito dai sistemisti o dal supporto di secondo livello. Per venire incontro a questo tipo di esigenze…
Read MoreIl 1° marzo a Roma Würth Phoenix, presso una conferenza sull’Open Source organizzata da Soiel, fornirà argomentazioni e best practices per rispondere alle ragioni perchè numerose aziende italiane ed internazionali hanno deciso di introdurre NetEye come soluzione di IT System Management. Il nostro intervento tratterà la seguente tematica: IT System Management: dove l´Open Source è la chiave per…
Read MoreAn update of the previous script for monitoring the UPS health status includes now also the APC MIB base. ( Blog article ) The monitoring features for APC include now the monitoring of the Battery capacity %, Temperature and voltage. A comparison against the settable limits in terms of input lines ( availability ) and…
Read MoreAn update of the previous script for monitoring the UPS health status includes now also the APC MIB base. ( Blog article ) The monitoring features for APC include now the monitoring of the Battery capacity %, Temperature and voltage. A comparison against the settable limits in terms of input lines ( availability ) and…
Read MoreAn update of the previous script for monitoring the UPS health status includes now also the APC MIB base. ( Blog article ) The monitoring features for APC include now the monitoring of the Battery capacity %, Temperature and voltage. A comparison against the settable limits in terms of input lines ( availability ) and…
Read MoreThe monitoring of SAP environments requires the application of a specific strategy to access and verify key monitoring variables. SAP provides for this purpose a dedicated data interface – the CCMS interface. This is an open data-exchange interface allowing to communicate through an external source with the SAP-environment. For NetEye we have adapted the opensource…
Read MoreThe monitoring of SAP environments requires the application of a specific strategy to access and verify key monitoring variables. SAP provides for this purpose a dedicated data interface – the CCMS interface. This is an open data-exchange interface allowing to communicate through an external source with the SAP-environment. For NetEye we have adapted the opensource…
Read MoreThe monitoring of SAP environments requires the application of a specific strategy to access and verify key monitoring variables. SAP provides for this purpose a dedicated data interface – the CCMS interface. This is an open data-exchange interface allowing to communicate through an external source with the SAP-environment. For NetEye we have adapted the opensource…
Read MoreDopo la forte richiesta da parte di clienti e utenti il 18 gennaio 2012 a Padova abbiamo organizzato la prima edizione a livello italiano dello User Group dedicato a NetEye. L’evento, a cui hanno partecipato innumerevoli aziende, ha rappresentato un’occasione di confronto tra fornitori e clienti. L’obiettivo era di definire insieme la futura strategia del…
Read MoreQuando arrivano delle lamentele ai responsabili informatici, deve essere chiaro dove cercare la causa. Nella propria azienda? O nei servizi offerti da fornitori esterni? Sono problemi da imputare alla rete? O alle applicazioni? E soprattutto come è possibile dimostrare, nell’era del Cloud , se il disservizio è causato da problemi nella propria infrastruttura o nella nuvola?…
Read MoreThe ITIL driven ticketing system OTRS, included in NetEye, comes with a variety of features which alone suite most customers’ needs: the flexibility of the queues system, the user management and the integration possibilities, together with the ITSM Module makes it an easy-to-adopt product out of the box. Sometimes, though, when the basic features are…
Read MoreThe ITIL driven ticketing system OTRS, included in NetEye, comes with a variety of features which alone suite most customers’ needs: the flexibility of the queues system, the user management and the integration possibilities, together with the ITSM Module makes it an easy-to-adopt product out of the box. Sometimes, though, when the basic features are…
Read MoreThe ITIL driven ticketing system OTRS, included in NetEye, comes with a variety of features which alone suite most customers’ needs: the flexibility of the queues system, the user management and the integration possibilities, together with the ITSM Module makes it an easy-to-adopt product out of the box. Sometimes, though, when the basic features are…
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