Siamo primi, e finora unici partner certificati OTRS ITSM in Italia. La partnership è stata finalizzata pochi giorni fa. Con l’accordo saremo in grado di offrire un supporto che spazia tutto lo spettro di implementazione, manutenzione e supporto di progetti OTRS. Come sapete OTRS fa parte integrante di NetEye.
Oreste Attanasio
Team Leader Service & Support at Würth Phoenix
I graduated in Applied Computer Science at the University of Bolzano in 2006. After 3 years of experience as consultant in a small IT business IT I decided to move on, and found Würth Phoenix as a good starting point for a career.
After serving several years as a developer, consultant and support engineer, I now lead the Service & Support Team and aim to deliver best quality services to our customers, by helping them using our products together with the strength of Open Source, in which I strongly believe.
Author
Latest posts by Oreste Attanasio
09. 03. 2021
Contribution, NetEye, Unified Monitoring
NeDi 1.9 security advisory
04. 02. 2020
NetEye, Service Management
Microsoft will Deny Plain LDAP Connections to AD Beginning March 2020
25. 03. 2019
Log Management, Log-SIEM, NetEye, Unified Monitoring
Safed improvements since 1.10.1
14. 08. 2018
Unified Monitoring
NagMap and Google Maps