Blog Entries

23. 06. 2026 Giuseppe Di Garbo Atlassian

Customer Feedback in Jira Service Management: CSAT and Native Surveys Explained

Customer feedback provides insights that operational metrics alone cannot capture. Jira Service Management has long offered built-in CSAT surveys, automatically collecting satisfaction ratings through a simple star-based mechanism when tickets are resolved. With the introduction of native Surveys, Atlassian extends these capabilities with a more flexible survey builder supporting multiple questions and richer feedback. While…

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23. 06. 2026 Damiano Chini Bug Fixes, NetEye

NetEye 4 – Security Advisory (Grafana)

Important: Grafana security update Type/Severity NetEye Product Security has rated this update as having a high security impact. Topic An update for the grafana packages is now available for NetEye 4. Security Fix for NetEye 4.48 Summary A Grafana Editor can overwrite a dashboard not owned by them to acquire admin permission on that specific dashboard. The user…

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23. 06. 2026 Francesco Belacca Azure, Microsoft

Keeping Microsoft Foundry EU Deployments Honest with eu-azfoundry-scout

TL;DR When designing GDPR-conscious AI workloads in Azure, the model name is not enough. The version matters, the region matters, the deprecation date matters, and the deployment type matters, too. For EU-bound workloads, the practical question is often this: which exact model versions can I deploy in European Azure regions using Data Zone Standard (DataZoneStandard)?…

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22. 06. 2026 Gabriele Bocchi Automation, Development, DevOps

Your GitHub Organization Is Infrastructure Too

In a previous post, I wrote about the challenges of building a public GitHub organization correctly: The need for structure, consistency, and enforcement rather than relying on memory. What I didn’t cover was how we actually solved it. The short answer: We treat the organization as infrastructure. Repositories, teams, branch protection rules, labels, permissions, all…

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19. 06. 2026 Davide Spano Entra, Microsoft

Decentralized Identity Systems Concepts

Today, most digital identity systems are built around a Central Identity Provider. That provider signs users in, stores key identity data, and often sits in the middle of every trust relationship between people, applications, and organizations. This model works, but it also creates several growing problems: This article explains: The Problems with the Current Model…

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17. 06. 2026 Stefano Lorenzi Atlassian

Alert Notifications: Making Automation More Reliable

Automation is now part of everyday operations. It helps teams move faster, cut down on manual work, and keep processes consistent. But automation only works well if it can be trusted. When something breaks in the background and nobody notices, the consequences can spread quickly. That’s why alert notifications matter. They add a layer of…

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17. 06. 2026 Alessandro Romboli Microsoft

UEFI Secure Boot Nightmare

Scenario Secure Boot was always a long bet on the idea that the PC boot chain could be made boring, predictable, and resistant to tampering. When UEFI replaced the old BIOS model, Microsoft and the PC industry moved toward a world where firmware would check signatures before handing control to bootloaders, option ROMs, and operating…

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15. 06. 2026 Guglielmo Fortuni NetEye, Unified Monitoring

Jira Operations Tips & Tricks for NetEye Users – Part 2

Practical lessons learned from real-world alert routing, automation, and integrations Introduction As mentioned at the end of Part 1, let’s continue exploring practical use cases and real‑world solutions for Jira Operations alert handling and enrichment. NetEye, Icinga, and Jira Ops can significantly improve monitoring and incident response workflows – but the overall setup can become…

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12. 06. 2026 Davide Zeni Bug Fixes, NetEye

Bug Fixes for NetEye 4.47

Fix: monitoring links from the Event Overview When opening a link from the Event Overview page, the monitoring URL was supposed to be translated into the corresponding IcingaDB link. The translation was only handled on a simple click, though, so opening the link in a new tab or window (middle-click, Ctrl/Cmd+click, context menu) left the…

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11. 06. 2026 Cecilia Marchi Bug Fixes, NetEye

Bug Fixes for NetEye 4.48

Improve visibility of Feature command state icons Feature command state icons and captions were difficult to see against the white background in the UI. To improve readability and accessibility, we updated the icon and caption colors to provide stronger contrast and better visibility. List of updated packages To solve the issue mentioned above, the following…

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10. 06. 2026 Franco Federico Unified Monitoring

Transform Metrics into Alerts

Rarely has a title been more fitting: Transform metrics into alerts. It’s not just a description of what the system does – it’s also the exact name of the Elastic tool that makes it possible. Transforms, in their technical meaning, are the component we use to do precisely this: take a continuous stream of raw…

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04. 06. 2026 Patrick Di Fazio Offensive Security, Red Team, SEC4U

Purple Teaming as a Continuous Improvement Model

In cybersecurity, the gap between what we think we can detect and what we actually detect is often wider than we expect. Tools are configured, rules are written, playbooks are drafted, and yet, when a real attack unfolds, the telemetry is incomplete, the alerts are noisy, and the response is slower than it should be….

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04. 06. 2026 Gabriele Bocchi Bug Fixes, NetEye

NetEye 4 – Security Advisory (Keycloak)

Important: Keycloak security update Type/Severity NetEye Product Security has rated this update as having a high security impact. Topic An update for the keycloak packages is now available for NetEye 4. Security Fix for NetEye 4.48 Summary This vulnerability allows an attacker with a valid signed SAML assertion to inject a malicious encrypted assertion into an unsigned SAML…

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03. 06. 2026 Matteo Lorenzini SATAYO, SEC4U, Threat Intelligence

The Hidden Threat of Subdomain Takeovers

As a Cyber Threat Intelligence (CTI) Analyst, my daily work often involves analyzing suspicious domains that look like our clients’ brands. One of our goals is to prevent phishing campaigns and brand abuse. We usually hunt for external threats like typosquatting. However, sometimes the most dangerous threat comes directly from the legitimate infrastructure within the…

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03. 06. 2026 Luigi Miazzo Bug Fixes, NetEye

Bug Fixes for NetEye 4.48

Fix HEAD HTTP method not supported We resolved a compatibility issue affecting HEAD requests to NetEye endpoints. These requests could previously time out because the method was not fully supported by the underlying architecture. As a result, some procedures could fail, including the creation of connectors from the Kibana UI. List of updated packages To…

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