Blog Entries

22. 03. 2025 Alessandro Paoli Asset Management, NetEye

Automating Network Discovery and Data Injection for GLPI

Preamble:A use case from one of our clients required scanning several subnets to locate all the printers to be imported into GLPI. Their infrastructure features a cloud-based Neteye Master and a Satellite within their farm. The connection between the master and the satellite is unidirectional—from the Satellite to the Master. With this type of setup,…

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21. 03. 2025 Fabrizio Dovesi Atlassian, Service Management

Be a “Whiteboard blackbelt” to unleash effective collaboration

A brief introduction to Whiteboards, a new tool that facilitates a new form of collaboration between people. Why are we still talking about the documentation problem? In the previous post, we discussed the challenging topic of documentation management in the company, an aspect that is often underestimated, not properly rationalized and engineered. Also in this…

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21. 03. 2025 Andrea Mariani NetEye, Unified Monitoring

How to Create a Serial Modem Emulation Service on Neteye

In some test or development environments, there may be a need to simulate the presence of GSM modems without having physical devices. This can be useful, for example, to test monitoring checks, SMS management systems, or to create new notification rules. In this post, I will show you how I created a serial modem emulation…

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21. 03. 2025 William Calliari Bug Fixes, NetEye

Bug Fixes for NetEye 4.39+

Fix for icinga2 check processing We fixed a race-condition in icinga2, where a lock was not held long enough, causing threads to overwrite local state when processing two simultaneous check results for the same object. List of updated packages To solve the issue, the following packages have been updated:

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18. 03. 2025 Rocco Pezzani Icinga Web 2, ITOA, NetEye, UI, Unified Monitoring

A First Step towards Multitenancy in Icinga 2

Our older customers surely know that, in its earliest releases, NetEye 4 had no support for multitenancy. From a data perspective, there’s just one big bin we throw everything into to be used later. Then, a debate about multitenancy began. Here at Würth Phoenix we’ve discussed at length about the best way to segregate data…

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16. 03. 2025 Gabriele Cecco AI, Atlassian, Service Management

Understanding Customer Sentiment in Jira Service Management to enhance support

Customer experience is a crucial factor for the success of any IT support team. Often, agents manage tickets without a clear understanding of the customer’s emotional state, making it difficult to respond appropriately. To tackle this challenge, Jira Service Management has introduced the Customer Sentiment feature, an AI-powered tool that analyzes the customer’s tone to…

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14. 03. 2025 Daniel Degasperi Blue Team, Log-SIEM, SEC4U

A Practical Approach to Detect Suspicious Activity in MS SQL Server

This article gives an overview and offers a practical tips to detecting some suspicious activities in Microsoft SQL Server, from configuring audit policies to leveraging Elastic for effective monitoring and threat detection. Introduction Microsoft SQL Server is one of the most widely used relational databases in the enterprise landscape, managing critical data and supporting essential…

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12. 03. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: GeoMap update Type/Severity NetEye Product Security has rated this update as having a High security impact. Topic An update for the package icingaweb2-module-geomap is now available for NetEye 4. Security Fix for NetEye 4.40 CVSSv3.1: 7.3(High) – CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:N For a detailed overview of the security issue(s), including the impact, CVSS score, acknowledgments, and other relevant information, please…

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10. 03. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: Elastic Stack security update (installed with SIEM) Type/Severity NetEye Product Security has rated this update as having a Critical security impact. Topic An update for the package kibana is now available for NetEye 4. Security Fix for NetEye 4.40 CVSSv3.1: 9.9(Critical) – CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H For a detailed overview of the security issue(s), including the impact, CVSS score, acknowledgments,…

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04. 03. 2025 Alessandro Valentini Automation, DevOps, Service Management

Group-aware Reboot with Ansible

Use Case During NetEye Cloud updates we typically have to handle 25+ nodes, updating both OS and Firmware and subsequently rebooting all servers, all without causing downtime. We can of course reboot one node a time, but this would be really time-consuming. The main constraints on reboot are PCS nodes and Elastic layers. In particular…

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28. 02. 2025 Charles Callaway Documentation

Explaining Your Content with Complex Animations, Part 3

Welcome back! Last time we looked at some concrete examples of animations where you can use math to animate large numbers of objects, field-like effects, or complex behavior. Today let’s look at the principal barrier to using an animation you make (if it’s not a filled rectangle and if you want to put it in…

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26. 02. 2025 Alessandro Taufer Bug Fixes, NetEye

Bug Fixes for NetEye 4.40

Fix for icinga2 satellites zone validation Fixed an issue with the icinga2 satellites zone validation that caused the neteye satellite config create to fail if one of the icinga2-zone is a sub-string of the others List of updated packages To solve the issue, the following packages have been updated

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26. 02. 2025 Alessandro Mizzaro Bug Fixes, NetEye

Bug Fixes for NetEye 4.40,4.39 and 4.38

Remove “Drop non-existing group during Sync” on LDAP user federations Remove flag “Drop non-existing group during Sync” on LDAP user federations List of updated packages To solve the issue, the following packages have been updated: keycloak, keycloak-autosetup, keycloak-configurator, keycloak-python, to versions:

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22. 02. 2025 Simone Ragonesi Automation, DDoS, Offensive Security, Red Team

Building a Distributed DDoS Infrastructure for Red Teaming Campaigns

⚠️ Warning: This article is intended for educational and ethical purposes only ⚠️ Red teamers don’t often engage in DDoS campaigns or stress testing against client systems, mainly for two reasons: However, there are cases where clients explicitly request such activities. When that happens, the red team must be thoroughly prepared; both legally, to clearly…

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22. 02. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: IcingWeb2 Module Analytics security update Type/Severity NetEye Product Security has rated this update as having a Medium security impact. Topic An update for the package icingaweb2-module-analytics is now available for NetEye 4. Security Fix for NetEye 4.40 CVSS: 6.3 (medium): CVSS3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:L/A:N For a detailed overview of the security issue(s), including the impact, CVSS score, acknowledgments, and other…

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